Questions about The Garage Door Company
What is The Garage Door Company?
The Garage Door Company is a local, family-owned business based in Edmond, OK, serving the Oklahoma City Metro area with sales, service, and installation of garage doors and openers. They offer same-day repair and installation for residential and commercial clients, prioritizing prompt communication and upfront pricing during inspections. Their goal is to provide honest, reliable, and affordable services with meticulous attention to detail to ensure the door operates correctly the first time.
What specific discounts or special offers are available?
The business offers a variety of promotions including a $250 discount on a premium double door and opener, a $150 discount on a single car premium door and opener, and a 10% off service call coupon. Customers must present these coupons when placing an order, and they are valid only at participating locations. Additionally, purchasing any belt drive opener includes a free roller upgrade, though all offers require the coupon to be presented at the time of order placement.
How can a customer begin a service request?
To get started, customers can call (405) 261-8389 or visit their website to request a free estimate. The process involves scheduling a consultation where the team explains the inspection findings and provides upfront service costs before proceeding with the repair or installation.
Where is the business located and what hours does it operate?
The company serves the Edmond, OK area and the broader Oklahoma City Metro region, with a physical address at 1733 Fretz Ave Suite D. They operate on a 24-hour business schedule to ensure they can respond quickly to urgent garage door issues at any time of day or night.
What do customer reviews say about the service?
Recent customer feedback highlights the importance of technician communication, such as notifying clients when they are on the way and explaining the repair process clearly. Some customers praised the prompt arrival and quick resolution of issues, while one review mentioned a technician who initially miscommunicated guidance but still completed the spring replacement.
What specific customer experiences are mentioned in reviews?
Reviewers have noted that the company schedules repairs within 24 hours of the initial call and arrives on time. One customer appreciated the technician helping reprogram their keypad, while another mentioned that the company was able to fix a broken spring and cable quickly despite a minor miscommunication about guidance.
How does the company handle scheduling and communication?
The business emphasizes same-day service to accommodate customers who do not have time to wait for a technician. They prioritize communication throughout the inspection process to ensure the customer understands the issues and costs before any work begins.
What are the core values and goals of the company?
The website states that the company is passionate about offering the best customer service and giving a safe, reliable garage door. They focus on safety at home and convenience, ensuring the door acts as a secure entrance and adds curb appeal.
What financing options are available?
The company offers no-interest financing options for customers who need to spread the cost of their garage door services. This allows clients to manage the expense while receiving professional installation and repair work.
What customization options are available for new doors?
The business provides a range of door styles including traditional, carriage, and modern designs in materials like steel, aluminum, glass, fiberglass, wood, and faux wood. Customers can choose from various colors and insulated or non-insulated construction options during installation.
What specific technologies and products are used?
The company uses belt drive openers as one of their preferred technologies, offering a free roller upgrade when customers purchase these units. They also specialize in Liftmaster and other opener brands, ensuring compatibility with different door systems.
Who is the target audience for this business?
The business focuses on residential and commercial clients in the Edmond and Oklahoma City areas. They aim to form relationships with customers through honesty and integrity, ensuring that every job is done correctly the first time.
How can I contact The Garage Door Company?
You can reach The Garage Door Company by phone at 4052618389.
What is the official website of The Garage Door Company?
The official website of The Garage Door Company is garagedoorok.com.
Does The Garage Door Company have reviews on Trustburn?
The Garage Door Company has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
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About The Garage Door Company
Address: 1733 Fretz Ave Suite D, Edmond, OK 73013 |
The Garage Door Company offers prompt and reliable sales, service, and installation of garage doors and openers to the Oklahoma City Metro area. We can frequently provide same-day garage door repair and service, and we install the best brands of overhead doors and openers. When you need a local garage door repair company you can trust, look no further than our expert garage door technicians! Contact us! We're ready to serve you!
Business Hours: Open 24 hours.
- Website
- garagedoorok.com
- Phone
- 4052618389
- [email protected]
- Categories
- Construction
