Gallery

Gallery

4.8 76 Reviews
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76 Reviews

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Mary Ann Meese
Reviews 1

Arrived late but did call, 2 hour job turned into 4 hrs d/t malfunction of equipment w/o backup, carpet quite wet when finished. We were not informed that there was an additional charge to move furniture. When I questioned if we could get 'scotch guard' type protection, we were told that it need to be included in original order-never informed of that. The furniture moving fee (which is when I learned of the additional charge) was removed when I requested compensation for the delay in finishing and I paid with a check when the technicians left. I received an invoice to pay 2 weeks later, called to inform that I had paid, apology received, corrected paid invoice received. I was trying to support a local company and I liked there rating but I will not use them again. Not sure why this was such a disappointing experience.

Joe Rodriguez
Reviews 1

My wife and I were looking for a reliable carpet cleaning company. We reached out to Gallery Company and had our second floor restored. After a few hours Chris and his team were able to clean our carpets and take off some tough stains. Their team is professional and respectful.

Susan VandenHeuvel
Reviews 1

We used Gallery for some remodeling in our kitchen which included removing bulkheads, electrical and plumbing work, running a gas line for the stove and more. The crew was great. They did everything we asked, even some changes from our original plan. Professional and cleaned up everyday afterwards. Would recommend them for any general contractor work or remodel!

George Abel
Reviews 1

I was absolutely stunned at the work they did. I thought the carpet was beyond hope (horribly stained), but when they were done, it looked like new. I highly, highly recommend Gallery Carpet Care for the toughest jobs.

Amanda Boggess
Reviews 1

I saw that several in my area had referred to Gallery on Facebook. I was well overdo for a clean but worried about the cost and how long my animals would have to stay off the carpets. They were quick to respond to my messages, got me scheduled right away. They showed up on time and completed the job in less than an hour. Easy peasy!

Garrett Connelly
Reviews 1

Thank you for installing the beautiful tile floor and backsplash in our kitchen. The crew from Gallery was very helpful and cleaned the work area at the end of every day of the job. We have already recommended you to several friends.

Jeff Day
Reviews 1

Gallery Carpet Care did a fantastic job. We have a Hoover Carpet Cleaner that we use on spot jobs and have used to clean a small room from time to time but the rooms look so much better after they got finished. Our Master Bedroom carpet is an off white and my wife thought it was useless to have them clean it since it was so dirty and it looks like new!! We highly recommend Gallery Carpet Care. Great Job!!

Veron Coleman
Reviews 1

We called this company this week after searching for residential home contractors and spoke with Chris. We spoke about our project and they came out to our house a few days later. He and associate arrived 5 minutes before the schedule time which surprised me as most contractors are always late or don t show up at all. Within a few hours we were able to finalize everything and get to work. He remodeled my entire bathroom and kitchen and left everything clean! His workers are professional and very respectful. If you re looking for a professional general contractor at a competitive cost this company is worth calling.

Ty Wolf
Reviews 1

I hired Chris and his company to do a remodel job in my house which entailed laying new flooring wood and tile flooring throughout, drywall work, backsplash, new tile shower, and installing bathroom sink, kitchen sink, and dishwasher among some items typical with a remodel. A job that Chris told me would take just a few days ended up taking weeks to finish. He then pulled his crew off (which sounds like its typical) to start a new job before finished with my job. I lived through construction from October through January and they probably worked the equivalent of 6 weeks. Chris is a terrible communicator but a great salesperson. He sets his crew up for failure by failing to communicate to them the entire scope of the job or having them prepared to start a job day 1 ready to go. My brand new shower was supposed to have a built in shelf - it does not. I had to explain to Chris how to install both a dishwasher and a garbage disposal after both were done incorrectly, yet he pushed back. The reviews seem great for carpet cleaning services, but I would be VERY CAUTIOUS to hire them for remodel work. 2 stars for the work that was completed being adequate and the crew themselves being nice guys, otherwise it would be 1 star.

sherri allen
Reviews 1

Gallery goes out of their way to make sure you are totally satisfied. They couldn't clean one of the offices in our building because it was occupied. I also had spilt mop water right by the office and break room after the original cleaning and they gladly scheduled to come back and clean the office and clean up my stain. They scheduled these cleanings on the weekend and after hours to accommodate the business hours of the tenants in the building. Thank you Gallery for having my back on the housekeeping!

Mike David
Reviews 1

I'm not really keen on having service people in my house but my friend recommended Gallery to me. He insisted I should trust Chris, the owner. I am happy I did. He was truly exceptional. He really did a great job.

Mindy McLarren
Reviews 1

Our expectations were exceeded by the work Chris did for us! We thought our carpets were beyond help; but Chris assured us that he could get them clean. He did! We were also pleased with the tile & grout cleaning services--our tile entry way looks so much better. We can't say enough good things about Chris and Gallery Carpet Care.

Robon Donaldson
Reviews 1

Chris is the only person I call. I moved up to Bridgewater & was thrilled to hear he could still service my carpet needs. He works non-stop, puts up corners guards so the hoses don t hurt any woodwork & doesn t leave until I m 100% satisfied. Gonna call him for some replacement carpet installion soon as well. Call Gallery!

Brian Scott
Reviews 1

They should stick to carpet cleaning! Also, I should ve looked past their overall ratings and read the comments on flooring installation and construction work. The work was done very well, however I had to eliminate two parts of the project due to poor planning and a very generic quote (no line items). Even after a thorough walk though and pictures of wanting my entry closet turned into a mudroom the contractors showed up thinking they were installing a 60 mudroom inside the existing closet! Worse than that, the owner blamed me for the miscommunication. They also record all phone calls to the office (yes it s legal), but that was also used to prove me wrong that the price I was given for my flooring installation was never proven and ended up costing me $1000 more than our verbal arrangement. Another fault of mine, but still not very professional. $8/ sq ft for LVT installation is about 40% higher than typical (usually $5/sq ft). Lastly, I received 2 invoices today (one after expressing my concerns about the inconsistency in pricing). The second one was marked overdue . Just another example of unprofessionalism and there were no apologies, only continued blaming of myself for all the issues that arose and it was only less than $100 difference. Hire them to clean your carpets (maybe), but nothing else.

Jasmin W
Reviews 1

We called this contractor to inspect our home for water damage as we had a roof leak. During the inspection Chris was able to find mold and started with the remediation process. He removed all the water and mold within 2 1/2 days. Highly recommend calling him if you have any water mitigation concerns. Thank you!

Cheryl Baker-Schooler
Reviews 1

Very impressed with the lack of upsell. Courteous, on time and flexible. Great quality work, very reasonable prices. And nice to be able support a local business. Thank you for your tremendous job! Jonathan and partner ( sorry can't remember name) super friendly and fun. Michael (dispatch) is courteous, funny and really accommodating with great offers always on hand. Very grateful to have such a.trustworthy company available. Many thanks, Cheryl and Michael S. June 12, 2019 Well done Miranda and Nick! So professional and at the same time fun! Look forward to seeing you for carpet care, always. xoxo Cheryl

Marco M
Reviews 1

We called this company to help us with our kitchen renovation. Chris is a professional contractor with a skilled team. They kept my home clean throughout the entire installation and made the process easy for us.

Elizabeth Coelho de Lima
Reviews 1

Great team! Responses quickly to any form of communication, easy and quick to schedule! They did installation, stretching, and even did a stairnose transition for us. The team who came out were very professional and quick, wearing their masks the whole time and were able to do accurate quotes online (no contact quotes). Locally owned, definitely will use again if needed!

Miles Curtin
Reviews 1

I had a water emergency and Gallery Carpet Care came to my house within an hour. They were able to clean up the water that night and over the next 3 days completely dried and cleaned my basement. You could not even tell anything had happened. Extremely satisfied and the price charged was a bargain. Highly recommend. Chris and his staff are extremely helpfull and courteous!

Amy Farrell
Reviews 1

We had an excellent experience! Chris and Katie were great to work with. I was able to get the carpet I wanted and stay within my budget. The installation crew was great as well. Thanks Gallery Company!

Manny Ventura
Reviews 1

Called this company to help us clean our carpet on our second floor. Chris was able to get out some stains we did not even know were there. He made the job seamless and professional. Recommend him to anyone in need of a carpet cleaner

Marco Maradiaga
Reviews 1

Last week I called Chris to come out to my house for a water damage inspection for a leak we had. He came out the next day and was able to show me where the water was coming from. He proceeded with the water extraction and the dehumidified my home within 48 hours. Chris is a professional and made the water mitigation process seamless. Highly recommend him!

Phil Ward
Reviews 1

Gallery Carpet Care came out and cleaned the carpets in our offices and they did a great job! I really didn't believe the carpet could look like new again. However, Chris does have tools that get the job done. Chris takes great pride in his work and I would recommend Gallery Carpet Care to anyone looking for quality results at an afforable price. Keep up the good work!

Anna B
Reviews 1

Chris and his team made an absolute mess last year. The only good thing was the customer service from the sweet girl that answered the phone. She told me she was actually leaving that job shortly. Nothing good from this mess. It was more expensive to get it fixed. Use caution with this company.

Kurt Fischbach
Reviews 1

Gallery Carpet Care installed our glass/stone mosaic backsplash in our kitchen. The results are fantastic! The quoting process was simple and easy to understand, the tile installation was smooth, and all personnel were willing to help with installation tips as well as answer all questions we had. Excellent work!

Stefy Grace
Reviews 1

It went very well - procedure was well explained , guarantee of work, personable, alert to my concerns of certain areas to be cleaned. I'm very pleased. Chris was right on time. His pricing was clear and exactly what I expected. He cleaned a very soiled carpet that had not looked nearly as good after previous carpet cleaners.

Amy Hicks
Reviews 1

I called them based off a recommendation from a friend of mine. I had hired a contractor last year that did a horrible job on my back splash and crown molding. My friend said she had Gallery do some work on her house and she said they did a wonderful job. She was right! I called and Chris and Jerry came over and I showed them the problems that the last company did and they re did the work and it looks great now!! Very nice people to work with

orchteacher2011
Reviews 1

Absolutely LOVE Gallery Carpet Care, carpet and rug cleaning services!! They are by far the finest carpet cleaning service we have experienced. They keep our older, but in great shape, carpets looking new and fresh. Love Chris, he is professional, dedicated, highly knowledgable, and very honest and hard working. I always look forward to having them out to do a full cleaning. They offer fantastic rates and amazing coupon deals! Highly recommend!

Kevin Bowser
Reviews 1

Excellent work! Chris was able to rejuvenate a carpet dirtied and soiled with cat urine. They were extremely easy to work with and personable upon arrival. It is nice to have a local carpet cleaner that can be trusted to get the job done right!

ccm global
Reviews 1

We contacted gallery company to give us an estimate on remodeling our kitchen. We needed work with the electrical, plumbing, and gas for the kitchen. His team were professional and went above and beyond to leave the home clean after working.

Bill O'Connor
Reviews 1

I have used Gallery twice for carpet cleaning a large house. They did a great and thorough job. Also, the first time when my regular cleaner backed out last second they filled in on time and I stayed on track. They have been flexible on timing when needed.

Lenett W.
Reviews 1

Professional, punctual, and affordable. We called Gallery and spoke with Chris about remodeling our kitchen and bathroom. Chris came out the next day and gave us a few ideas and an estimate. We are so happy with how everything turned out. Highly recommend this general contractor!

Michael Lyon
Reviews 1

First, they do a fantastic job on floors and carpets...bar-none they are the best in the Indy metro area. Chris and team are personal, professional, and cost-effective. He offers personal service without trying to up-sell on maintenance plans or recurring visits. To that end, we continue to use them simply because their value and quality is unmatched. Great choice!

Sara Watts
Reviews 1

I recently had Chris and the brothers redo my master bathroom shower, everything went real smooth and great it turned out even better than expected I love the work and how they cleaned everything up at the end of each day Chris and the crew where really great and easy to work with and got the job done in a good timely manner I would highly recommend them to anyone they are now my go to guys for everything I'm highly impressed with the work they done and how professional they are

Jeremy Nickell
Reviews 1

Excellent service. Best price point that I've seen in the carpet cleaning industry. Very friendly, fast, and efficient. Definitely will call this company again for any carpet/upholstery needs in the future!!

Doug Hart
Reviews 1

I was referred to Gallery Carpet Care to perform some handyman type of repairs on our house then led into using them for even more repairs as we were working on selling out house. Chris and his crew was able to fix electrical issues, ceiling texture replacement, painting, trim and siding work, window help, etc. Great crew, great pricing and the most important work that is done correctly and for the long term instead of cutting corners. Will use them again for work in our new home.

K Day
Reviews 1

The folks from Gallery Carpet Care were courteous, on time and did a great job at a great price. We have a black dog, light colored carpets and had never had the carpets cleaned! But, for now anyway, they are without dirt or dog fur! We are thrilled!