As a customer, I recently had an experience with a...
As a customer, I recently had an experience with a hosted communications company and decided to give them a try. I must say, I found the service to be quite average. The website was easy to navigate and had all the necessary information regarding their offerings. However, I found the customer support to be lacking. It took quite some time to get a response to my inquiries, and the representatives were not very knowledgeable or helpful. In terms of reliability, the service had its ups and downs. There were a few instances where I experienced call drops and poor audio quality. On the plus side, the pricing was competitive and the features offered were decent. Overall, my experience was neither exceptional nor terrible. If you're looking for a basic, budget-friendly hosted communications service, this company might be worth considering.