Frontier Insurance Group

Frontier Insurance Group Review

Reviews 97
4.9
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W
3 years ago

Excellent company. Francisco (the agent) and the ...

Excellent company. Francisco (the agent) and the staff are very good. Francisco took his time to explain my policy. I learned things I didn't know about auto insurance. Thank you Frontier Insurance Group

V
3 years ago

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P
3 years ago

First Call Resolution, Immediate Response and Exce...

First Call Resolution, Immediate Response and Exceptional Customer Service are just a few ways to describe my experience with Frontier Insurance Group. I worked with Francisco Cetera who found the ideal policy for me. I high risk insurance for a undoubtedly less market price

A
3 years ago

Great service ! The best insurance agency in South...

Great service ! The best insurance agency in South Carolina they make YOU feel appreciated and it s not about the money. Frontier will help you save large amounts of money and grow your knowledge to make sure your needs are met! Call them or go visit them to see how they can help you and your loved ones!!!

B
3 years ago

garbage man DON'T KNOW INSURANCE THERE. !!!!!! LOO...

garbage man DON'T KNOW INSURANCE THERE. !!!!!! LOOK FOR ANOTHER PLACE! I asked him for a receipt to change company and he could not give me the receipt of my last payment I made there. I did not want to change, it was not as a policy holder but as a driver. And my money well they received it. $ 300 per month. !! For a 03 acura is a robbery. I would not recommend it to ANYONE.

J
3 years ago

Frontier insurance group is the best insurance age...

Frontier insurance group is the best insurance agency in South Carolina. Here they really make me feel like an important person and not a business anymore. That's why my family and I are Frontier insurance group.

B
3 years ago

By far this is the WORST company to have car insur...

By far this is the WORST company to have car insurance through. I was supposed to have an SR22 with liability and I told the agent when she filed the insurance. The agent confirmed that s what I had. I paid $600.00 for the down payment for coverage. Then I received a letter from the dmv stating my license had been suspended due to not having the correct insurance. I went by the agents office and they were rude and defensive instead of apologizing for filing incorrectly. I refused to pay reinstatement fees and made them take care of it. Afterwards, they denied me coverage through them. They also bribe people to leave a good review. Save yourself the headache and DO NOT do business with these people!

D
4 years ago

Excellent service, clear and timely answers, alway...

Excellent service, clear and timely answers, always looking for the client's well-being, they think how to save and have the best insurance. They help you with paperwork and do not charge for it ... 10 out of 10. Super recommended !!!

S
4 years ago

Francisco and his team are definitely go-getters. ...

Francisco and his team are definitely go-getters. Offering an array of insurance products, call them today to see if they can assist YOU. Have a question? They are available at the drop of a hat!

~Marriage Notary Sonita M. Leak

m
4 years ago

Excellent service from the staff, they took the ti...

Excellent service from the staff, they took the time to give the complete information about the policy that I acquired. Beautiful offices, very good location and easy parking. I recommend them completely.

D
4 years ago

I was very impressed with The staff at Frontier In...

I was very impressed with The staff at Frontier Insurance Group. Francisco was very attentive to our needs and helped us in the process of answering all of our questions. The staff is very knowledgeable about insurance and I highly recommend them to anyone looking for an insurance provider. Oh yeah he saved us money as well. Dan

V
4 years ago

Frontier Insurance Group seat down with you to exp...

Frontier Insurance Group seat down with you to explain everything about the insurance you are getting. They also answer every question you have. They have the best hospitality crew ever. I recommend Frontier Insurance Group.

J
4 years ago

This is the best agency that I could find in the u...

This is the best agency that I could find in the upstate. They helped me save over $60 per month on my insurance and gave me a much better company. Best customer service, they for sure will get you the best price and options.

S
4 years ago

Ive tried many other insurance companies across th...

Ive tried many other insurance companies across the upstate, but this one i can honestly say has been my best experience. The environment is friendly always helpful. I highly recommend them for ALL insurance needs.

J
4 years ago

I ve spoken the Fransisco several times before I s...

I ve spoken the Fransisco several times before I stopped in today. I wanted to come in and share an event I had coming up that I thought would be helpful for his business. When I walked into his office today, I saw him and he saw me. I waived and said hello without a response from him. His secretary asked how she could help me. I said, I was hoping to quickly speak with Fransisco. Fransisco, all the mean time, is standing there and listening to the conversation. She turns around and asks him if he has time and he said just a minute. She asked me to take a seat while I waited. 10 minutes passes and she tells me, he messaged me that he s about to jump on a call in a minute, can you come back at another time?

I have no problem with people being busy. I meet with hundreds of business owners a month. I get it. I m not a priority nor do I expect to be. What I don t appreciate is the blatant disrespect that Fransisco showed me today by not acknowledging me at all and having me wait ten minutes. Instead, he ignored me completely as if I was a random stranger he never met and then decided to have me wait 10 minutes without ever (probably) intending on talking with me.

I asked the secretary why he couldn t have told me that ten minutes ago and then he came out of his office and said I can tell you now. What do you want from me? I said, a simple greeting and acknowledging of my presence. Apparently he had a few minutes to talk to me after all?

Y
4 years ago

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J
4 years ago

Frontier Insurance is fantastic. Just cancelled my...

Frontier Insurance is fantastic. Just cancelled my Geico auto insurance and switched to Progressive through Frontier. Everyone wants to save money but I was also concerned with some of the negative customer reviews for Geico. If you want and honest quote and want to feel like your needs are being heard, see Virginia or any of the staff at Frontier. I walked out feeling assured that I'm in good hands!

S
4 years ago

I highly recommend Frontier Insurance Group for al...

I highly recommend Frontier Insurance Group for all of your personal and business needs dealing with insurance. They provide great customer service and a willingness to help. They are very detailed and tailored products to my specific needs.

Frontier Insurance Group

Frontier Insurance Group

4.9