Friendemic Review

About Friendemic

Friendemic: Revolutionizing Digital Customer Experience for Dealerships

In today's digital age, online reputation management has become a crucial aspect of any business. With the rise of social media and review sites, customers have more power than ever before to share their experiences with others. This is especially true for dealerships, where a single negative review can have a significant impact on their bottom line.

Enter Friendemic – a leading provider of digital customer experience software designed specifically for dealerships. With its innovative platform, Friendemic helps dealerships manage their online reputation and improve customer satisfaction.

Founded in 2010 by three friends who shared a passion for technology and marketing, Friendemic has quickly established itself as an industry leader in the field of digital customer experience. The company's mission is simple: to help businesses build better relationships with their customers through innovative technology solutions.

One of the key features of Friendemic's platform is its ability to monitor and respond to online reviews in real-time. By tracking reviews across multiple platforms such as Google My Business, Yelp, Facebook and more; Friendemic ensures that dealerships are always aware of what customers are saying about them online.

But it doesn't stop there – Friendemic also provides tools that enable dealerships to proactively solicit feedback from customers via email or text message surveys. This allows them to identify areas where they can improve their service and address any issues before they escalate into negative reviews.

Another unique feature offered by Friendemic is its social media management tool which enables businesses to schedule posts across multiple platforms at once while also monitoring engagement metrics such as likes, comments & shares etc.. This helps businesses stay top-of-mind with their audience while also building brand awareness over time.

Friendemic's platform isn't just about managing online reputation though – it also offers powerful analytics tools that provide insights into how customers are interacting with your business both on- & offline; allowing you make data-driven decisions when it comes improving your overall customer experience strategy.

The company has received numerous accolades over the years including being named one of Utah’s fastest-growing companies by MountainWest Capital Network (MWCN) four times in five years (2014-2018). In addition; they were awarded “Best Reputation Management Software” at the 2020 Dealer Marketing Magazine Technology Awards which further solidifies them as an industry leader within this space!

In conclusion; if you're looking for an all-in-one solution that can help you manage your dealership’s online reputation while improving overall customer satisfaction then look no further than Friendemic! Their innovative platform offers everything you need under one roof making it easy-to-use yet incredibly powerful at the same time!