No. Guests do not need to download an app.They simply access the Frictionless Guest App through a link provided by the property and can view curated local recommendations and other guest information directly from their mobile device, tablet, or laptop.

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About Frictionless Guest App

Frictionless Guest App is a digital guest experience and concierge platform designed for hotels, boutique properties, inns, and short-stay accommodations.
The platform enables property owners to share curated, authentic local recommendations—such as places to eat, shop, and explore—so guests can experience their destination like locals. All guest information, guidance, and communication are delivered through a single, easy-to-access browser-based guest app, with no downloads or installations required.