I recently used the services of Freshwater & Son's...
I recently used the services of Freshwater & Son's Electric LLC and overall, I would say my experience was average. The website was easy to navigate, and I appreciated the clear pricing information provided. However, the level of customer service could have been better. It took a bit longer than expected for them to respond to my initial inquiry, and there was a lack of communication during the entire process. The technicians who came to my house were polite and professional, but the quality of their work was just average. They completed the job, but there were a few small issues that needed to be addressed afterward. It would have been nice to be kept updated on the progress and have a better understanding of the timeline. In conclusion, Freshwater & Son's Electric LLC provides an average service, but improvements in communication and attention to detail would certainly enhance the overall experience.