Freshpoint Dallas Review

It will be hard to get to a door if you wait up in the day to deliver. Small space to move about. But other than that it a okay place.

Fresh point sucks your appointmentmeans nothing had a 10.00 am appt arrived at 7.15 am checked in at 7.20am here i sit at 12.20pm and the only thing they could tell me its gonna be awhile before i see a dock and i only have eleven pallets they fn suck i hate comming here avoid this place like plague

They had everything I needed this is definitely a one stop shop. Perfect

appoint 10am showed up 930 got a door, took hr and half to unload 2 pallets, then was told to go park in the street and wait for my bills after i already paid lumper, street parking is always packed, and still waiting for bills and receipt because they went on lunch.... should have taken 45 mins going on 3hrs now

Best place to get your tomatoes! Good customer service and good place to work!

Well on not goin lie but the place is verry Litle for big trucks is also the parking situacion is really bad
U park at the street u walk to security guard in u wait for long time ..if u try make a 34 hrs recet don t try street parking is verry limited it also it says not parking cops well give u a ticket 190 dllls
Please don t litter pisss I come here every other week I being picking other people s garbage

Don t enter to the company, first park you truck at the street then go inside for checking.

Most of time there fast at getting me in and out . Can park over night on the street

Got here unload me within 2 hours but have paid lumpers .. only 10 pallets 2 hours later still haven t counted the number of case ... this is probably why no one working it s only 9:05 it s not break time yet.. I was told the they fired the receiving manager.. smh

Not enough room to park or back in to door but I will give them 5 star because I will get u out aspa I was impressed

Nothing has changed about this place in 20 years but the name.Outside delivery trucks are made to wait well beyond appointment times,there's nothing on site to eat,trucks are lined up and down the street where it is not enough room for to commercial vehicles to pass each other with one stopping, along with the cars speeding up and down the street.

Lumper employees left for the day without giving me BOL and lumper receipt while I am waiting in my truck on the dock-door. This couldn't get any worse.

ITS A SMALL WAREHOUSE, CANT PARK ON OPPOSITE SIDE OF THE STREET OR THE COPS COME OUT AND ISSUE YOU A PARKING TICKET AFTER COP PLACES TICKET IN YOUR HAND SECURITY GUARD CALLS YOU AND ASSIGNS YOU A LOADING DOCK DOOR IMMEDIATELY ALMOST SEEMS THAT THEY WORK TOGETHER...FREAKIN RIDICULOUS

good folks they lost my paperwork and had to wait like 4 hrs til they found it

No parking, No Bathroom and Wash room for outside drivers .

Can't wash hands could this spread the. Virus or food born illnesses?

Dirty small place accident waiting to happen.!!!

Drivers forced to park on a busy street!!

Thy timly but this time they loaded every thing on the nose. 35240 nose, 14680 tail.

The parking is terrible and when you check in make sure your wearing a vest cause theres a lot off traffic passing thru and checking is right next to the street very dangerous don't recommended coming here

Cero star 5 minutes late and I stop here all day FFFFFF

If I could give no stars I would. TRUCK DRIVERS- you will spend all day here. All day. Hope you get paid hourly! Our appointment was at 8am, they open at 6am, so we get here at 5 am. You have to park in the street to check in (in no parking zones). At 10am we were finally given a bay. At 11am, having had no one enter our trailer, I called to see if they would be able to get to it or if we needed to close our REEFER doors (having been open for an hour now). They said yes, close your doors, we are going on our hour lunch break....At 12, we started to get unloaded. At 1245 we were told to go park back out on the street until the BOLs were taken care of, they estimated 30 minutes. At 1500/3pm we were FINALLY given our paperwork. So for our 8am appointment, we left at 3pm! Insanely inefficient!!

It is not very good, they take a long time to receive

Lumper fees $$$$$, they take cash or check. No card. They were fast for me. Doors are tight and there is very limited parking on the street while checking in and waiting for a door.

Appt at 10am,its 3.59pm still waiting you have to .park in street with out getting a ticket.no bathrooms,no food places,.they need to fire manager,if you are lazy ,you're workers as well in most cases.stay away. Charge more money for pain and suffering

Tomato loads go to Dock B, Door 26 to check in between 630 and 1430, easy backing

Park on the street and go to guard shark. Guard shark might forget to call you so you better check. Docks were easy to back in to....go loaded on the receiving side....easy to back. Appt time 1800....left at 2000...not so bad.

It's awful avenged every week and the lack of professionalism that exists to receive three parles takes 4 hours or so. I don't want to imagine a full trailer. The way they play with the trucks' time is unacceptable knowing that they are are subject to an ebook that works by time

Customer service here sucks. Trying to pick up five cases to take to Phoenix and apparently it s too hard for these guys.

Won't let you use their restroom and takes for ever to get a door then waiting for paperwork for 3 hours. They got a nice tree by the fence

Street parking. Checked in at 4:30 pm on sunday, loaded 6:30 pm.

Is there any way we can get cooperate number this company has a human resource who does not help employees what so ever , freshpoint has an open door policy and instead close the door on employees. They are never fail theres so much favoritism its ridiculous

I recently delivered there and I parked on the no parking side, a very respectful officer walked up to my truck and told me we can't park there no more, he said to go and park across the stop sign on the same street (simonton), crossing (welch rd)

Takes longer to get a lumper paid then it did for them to unload my truck. 6 6:30 for unload no I been standing waiting 45 min just for him to take my payment and I still have not received my Bill's.

Way too slow and no parking, never get loaded on appointment time, yet they still want the delivery on time.

Drivers don t park on the side of the road where it says no parking, cops will give you a ticket, gave me a warning but it s a big issue for them because of cry babies complaining about us parking there, not even to go check in just park where there s no sign of no parking and you should be good.

Receiving guard shack is very polite. You park your truck outside and check in at 5 am. Fresh Point star unloading at 7am. After they finished unloading the trailer they will give you a call with a lumper cost. You park your truck outside the facility and call them after you have the code, they will call you back after the BOL is ready, pick it up next right of dock #1.
Very quick unloading and very nice staff!
Recommended.

terrible place to work wouldn't recommend no one to work here mangement is the worst no Honesty this is one company that need to be on the chopping block

If you delivering here be on time they only give you 15min window after all work in... recieving time 6am-2:30pm(m-f) Saturday 6--12

Worst employees ever, you walk in and they don't acknowledge you until you get their attention. If you have an appointment it doesn't matter they will get to you whenever they want. On top of that they want to charge you to unload from $39-$200. They have electric pallet jacks and it takes then you to eight hours to offload. Just today I waited an hour to get my lumper receipt!

Wish to give them zero star. They don't care about your time check in at 6:20am got door at 7:30 and unloaded at 11:50am and next two hours wait for paper

This place has no staging area you park on the street if you can find a place, then walk up to the gard shak to check-in
They did unload really quick but getting your paperwork back is a problem you wait and wait and wait, then they say oh we are on lunch now, so you still wait
I will not deliver hear again, if you do be ready to just sit and wait

Lumper fee expensive takes long to unload and too long to return paper work. Must park in street before uoading and after paper work.

You deliver at this place and they got no potties or restrooms for drivers. Do you all think we are machine

Park on the street only on the north side. There was 2 police cars going around day and night.

This Place is a Absolute Nightmare! Driver's Beware! I only Gave One Star because they had me in a Dock Immediately and Unloaded within a Hour! If you deliver here with a early morning appointment you gotta get here the night before! Because If you don't there will be No parking when you get there the morning of your appointment both OTR Trucks and Freshpoint Trucks are packed on the street You gotta park on the street and walk to the second guard shack Depending on which Way you Come in! No Bathrooms For Driver's! Easy backing into Docks

Apparently they can't be bothered to hire legitimate, professional, SAFE delivery drivers! These violent lunatics SPEED through red lights, stop signs, and intersections, as well as drive in the dark with no lights on!

I've almost been hit many times by these lunatics driving in Plano!

BEWARE! They don't stop for ANYTHING or ANYBODY!

Very bad parking space, no respect for the time of the visiting drivers and careless desk help.

OMG forever to unloading.
No bathroom for drivers that s what security tells you. But try using dock or door25 that where driver lounge is. Security told me that she has been told to tel driver they do not have restroom for driver. Fmcsa where are you now make some laws and rules for these guys too.

Actually I want to subtract stars,as many as possible, I had to put one just to rant....
I pik'd up strawberries in Cali, got door on my appt.(7:30am), mind you I pik'd up Strawberries only, 12:30pm still waiting for paperwork I'm only truck in street, it usually takes time for paperwork but then I usually bring variety of produce,by now I'd be rollin, my fault for thinking positive with this load cause it was just strawberries.... hahahahahaha
First rule they teach you when getting your CDL's, "Hurry up and Wait...."
Lumper Service is a joke except for Edgar, I think he's head honcho, he will and does take care of things Props Edgar

They get 5 stars for shipping....Got there at 1700 for a 1800 pickup the only person that held me up was myself because I didn t have my reefer precooled...once my trailer cooled, they loaded me and got me out within 30 mins and I had a full load I have zero complaints about this place...wonderful!

UPDATE!!!!!!! Receiving is horribly slow...takes forever to get your paperwork I waited all morning for paperwork for 3 pallets...ridiculous!!!!

I had no problem getting unloaded on a full break down load. 299.00 is ridiculous though. Bad parking situation.

4 hours to get unload and 1:30 hours for just paperwork. Bad place

They are slow, so slow and very disrespectful. The lumper service they provide is way over priced and very unprofessional.

Everything I read on here that was written bad is true. I have a 9am appointment I'm here at 7am. I was giving a door just before 9am. 5 hours later they're still not done. I talked with the woman in receiving she was very nice she went out and try to see what was going on did explain that a couple people is out one day after the holiday. Other than that there's a fat security guard sitting in a booth stinking up the place with serious attitude good luck with that. Would have gave one star but the woman who did try her best in receiving gets that extra star.
P.S. I just figured it out if you talk Spanish and you know the crew from Capstone then they get your stuff done quicker, everybody else wait hours and hours even to get their bills.

Fast unloading once you get the door. They are super busy and go by appointment on Thursday. Check in at 10 pm with guard shack for your next morning appointment.