Freeman toyota Review

Great Service, very friendly staff, able to help when help is hard to find, Freeman Toyota Hurst is the only Toyota dealership I choose to go to. I'm very particular and they meet all my expectations! If there is a hitch somewhere, like ordering parts that are not available anywhere, they get the job done no matter what even if you have to wait for parts availability. Everyone is always so helpful and friendly! Great waiting room and love their coffee bar!!

Had my oil changed and tires rotated here because they had a special. When I received the vehicle there was a hum coming from the rear end, like a bad wheel bearing. Service department wants to charge $80 to look at it and said you probably hit a pothole and it made the bearing go bad .

They also recommended I change my brake pads and rotors in 5k miles. Well, I check the pads and they look almost new. Never going back to the dealer.

Freeman Toyota is TOPS!

Best Buying Experience anywhere. Inside the Dealership feels like Family and is relaxed with excellent communication between Sales, Service and Customers.

Freeman Toyota compliments Toyota's quality product with unequaled quality of Sales and Service. There is never any pressure -- customers are given information to help them make the Best Decision for their situation.

Freeman Toyota's customers can always depend on Honesty and Integrity in all their dealings!

Very efficient service. Friendly workers. Discovered the free coffee and juice center and was impressed by the cleanliness and the variety of choices for coffee and tea. The restrooms were very clean.
Also, they had chairs with little shelves on the arm of the chairs to hold beverage cups, this is very thoughtful for customers and cleaning staff.
I really like Freeman Toyota for their multi-ethnic staff.

Have been a customer for 10 plus years and have no reason to move on. 4 Tundras, 2 Venzas, 1 Corolla and 1 used Camry and only one slight problem which was fixed. Courteous and knowledgeable staff. What more does one need ?

I have had the pleasure of purchasing Tacoma truck from Muhammad Ahmad. He was very professional through out the process. He was able to quote me pricing over the phone which made it easy for me to shop around. At the end, he gave me the best prices so i ended up going with him. In person, he was very hospitable w/ a great sense of humor. In financing, Brandon got me set up quickly and gave me same great financial advice. I enjoyed my experience at the dealership, and I highly recommend it to others.

My son and bought a used 2013 Hyundai Sonata on Labor Day through Angel and Rodolfo. The best experience buying a car through two of their salesmen Rodolfo and Angel. These two guys were professional and easy to talk to making our purchase a no hassle experience! I would highly recommend Freeman Toyota for your next car purchase! And ask for Angel and Rodolfo .I guarantee you can t go wrong!

Great first experience with Freeman Toyota. It was time to change the oil and filter of my Toyota, so I cheked what Toyota services are in my area, and I saw Freeman had very good comments.
I scheduled an appointment in advance using their website. I took them my car, left it in their hands, waited in the comfortable waiting area for not too long, and they let me know it was done, and that everything they checked in the car was OK. Paid for the service, and picked the car at the parking lot.
To my surprise they had washed it (it's quite dusty here, the car needed it), quite nice on their end.
All in all, a great experience. There are cheaper places for an oil change, but I think the extra cost is worth it: you know they are going to do the job well, and that if you want to sell your car your maintenance operations are going to be registered and will come up in the carfax report.
I will come back for future maintenance.

Service was fine, as always. But I'm at a loss as to what to think about Freeman's "commitment to my safety," etc. when I was greeted by a maskless staff member, assisted by a maskless service advisor (who's name I did not catch, nor did he provide it) that didn't bother to even attempt any social distancing. I was able to sit far, far away from those in the waiting area (showroom). I counted 3 masks in a room of at least 20-25 people coming and going. No masks on cashiers (who were friendly enough and competent).
I just don't understand people that live and work in an area that had reported 5000 new COVID cases in a weekend believe they are (vaccinated or not) somehow immune.

I had called Freeman Toyota on Tuesday Sept. 28th, 2021 and made an APPOINTMENT for a state inspection for my 1999 Toyota Camry.
I arrived on time. The person I checked in with was very nice, friendly and personable. After 2 hours the service rep. came back to update me. My car had NOT yet been inspected but, would be very soon. An hour after that, my car was "ready."
I did expect a bit of a wait because I understand, "things" can happen during an inspection. BUT, the reason I made an APPOINTMENT, (and, appointment was accepted, almost like a verbal agreement), was to AVOID A 3 HOUR WAIT!!! Really? 3 hours? Why, the appointment then?? I could have just brought my can ANYPLACE and been in and out MUCH quicker than 3 hours.
I may go back for "other" service work but, never again for a state inspection.
Sorry folks. Thumbs down on taking my car there again for a state inspection, (with or without an "appointment"). Making an appointment meant nothing.
On a positive note. Friendly service people.