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P
8 months ago

We are extremely satisfied with the services provi...

We are extremely satisfied with the services provided by Frame.ai. The platform has been instrumental in improving our understanding of customer feedback. The user interface is intuitive and the reporting capabilities are impressive. The customer support team is responsive and always ready to help. We highly recommend Frame.ai to other businesses.

K
9 months ago

We have been using Frame.ai for a few months now a...

We have been using Frame.ai for a few months now and it has greatly helped us in understanding our customers' feedback. The platform is easy to navigate and provides in-depth analysis. The support team is responsive and helpful. We appreciate the features and functionalities offered by Frame.ai.

T
10 months ago

👌 Frame.ai has exceeded our expectations in terms ...

👌 Frame.ai has exceeded our expectations in terms of functionality and usability. The insights provided by the platform have been extremely valuable in improving our products and services. The customer support team is prompt and professional, always available to assist. We are impressed with the overall performance of Frame.ai.

D
1 year ago

👍 Frame.ai has been an invaluable tool for our com...

👍 Frame.ai has been an invaluable tool for our company. The platform offers a seamless experience and the insights provided are incredibly helpful. It has helped us identify trends and patterns in customer feedback, allowing us to make data-driven decisions. The customer support team is always responsive and goes above and beyond to assist. We are very satisfied with Frame.ai!

H
1 year ago

I have had a great experience using Frame.ai for m...

I have had a great experience using Frame.ai for my company. The platform is user-friendly and provides valuable insights into customer feedback. The customer support is excellent and always ready to assist with any queries or issues. The features provided by Frame.ai have helped in improving our overall customer satisfaction. I highly recommend Frame.ai to other businesses.

M
1 year ago

The website is intuitive and easy to navigate. The...

The website is intuitive and easy to navigate. The platform provides in-depth analysis and reporting without overwhelming the user with unnecessary information. The support team is responsive and helpful. I have been using the platform for a few months now and it has significantly improved our understanding of customer feedback and sentiment. Highly recommended!

S
1 year ago

We at my company are extremely satisfied with Fram...

We at my company are extremely satisfied with Frame.ai. The platform is easy to use and provides comprehensive insights into customer feedback. The customer support team is always available to address any concerns or issues. The features and functionalities offered by Frame.ai have greatly improved our ability to understand and analyze customer sentiment. Highly recommend!

F
1 year ago

The platform provided by Frame.ai has been a game-...

The platform provided by Frame.ai has been a game-changer for our company. It has helped us gain valuable insights into our customers' needs and preferences. The interface is user-friendly and the reporting capabilities are impressive. The support team is responsive and always willing to assist. We couldn't be happier with our decision to use Frame.ai.

B
1 year ago

I recently started using Frame.ai for my business ...

I recently started using Frame.ai for my business and I am impressed with the features and functionality it offers. The user interface is clean and easy to navigate. The support team is knowledgeable and always available to help. I have already seen improvements in our customer satisfaction levels thanks to Frame.ai. Highly recommended!

About Frame.ai

Frame.ai: Revolutionizing Customer Experience with AI-Powered Insights

In today's fast-paced business world, customer experience is everything. Companies that prioritize customer satisfaction and engagement are more likely to succeed in the long run. However, understanding what customers want and need can be a daunting task, especially for large organizations with thousands of interactions every day.

This is where Frame.ai comes in. Founded in 2017, Frame.ai is a cutting-edge technology company that leverages artificial intelligence (AI) to help businesses gain valuable insights into their customer interactions. The company's mission is simple: to provide sentiment, effort, and actionable themes on every interaction.

At its core, Frame.ai's platform uses natural language processing (NLP) algorithms to analyze customer conversations across various channels such as email, chatbots, social media platforms like Twitter or Facebook Messenger etc., and voice assistants like Alexa or Google Home. By doing so, it can identify patterns and trends that would otherwise go unnoticed.

One of the key benefits of using Frame.ai is its ability to measure sentiment accurately. Sentiment analysis involves identifying whether a particular interaction was positive or negative based on the words used by the customer. This information can be incredibly valuable for businesses looking to improve their overall customer experience.

Another important metric that Frame.ai tracks is effort score - how easy or difficult it was for customers to get their questions answered or issues resolved during an interaction with your brand representatives? By measuring this metric over time across different channels you can identify areas where you need improvement in terms of providing better support experiences.

Finally actionable themes are identified by analyzing common topics discussed by customers during interactions with your brand representatives which could include product feedbacks/suggestions/feature requests etc., These insights help companies understand what their customers care about most so they can prioritize improvements accordingly.

Frame.ai's platform also offers real-time alerts when certain keywords are mentioned during an interaction - such as "refund" or "cancel" - so that businesses can quickly respond to customer needs and prevent potential issues from escalating.

The company's AI-powered insights are not only valuable for customer service teams but also for product development, marketing, and sales teams. By understanding what customers are saying about your products or services, you can make informed decisions about how to improve them or market them more effectively.

Frame.ai's platform is highly customizable and can be tailored to meet the specific needs of each business. The company offers a range of integrations with popular CRM systems like Salesforce, Zendesk etc., making it easy to incorporate its insights into existing workflows.

In conclusion, Frame.ai is a game-changer in the world of customer experience. Its AI-powered platform provides businesses with valuable insights into their customer interactions that would otherwise go unnoticed. By leveraging these insights, companies can improve their overall customer satisfaction and engagement while also gaining a competitive edge in their respective industries.