Fox&Cubs Nanny and Private Staff Agency

Fox&Cubs Nanny and Private Staff Agency is a London-based firm established in 2012 that recruits domestic personnel for families. They place roles including professional, live-in, live-out, part-time, temporary, and rota nannies, as well as nanny housekeepers, governesses, maternity nurses, and family assistants. The agency operates across numerous London neighborhoods and extends services to locations including DACH Europe, Monaco, and international placements.

The agency specialises in full-time placements of 30+ hours per week and part-time roles of 20+ hours per week for full-day or morning positions. They do not offer afterschool roles for part-time positions. Senior consultants aim to present selected fully vetted profiles on the same day or the day after registration, with no registration fees required to begin the search.

Clients praise the agency for being responsive and proactive, particularly in searches for French-speaking nannies and maternity nurses. Reviewers highlight the speed of finding candidates, with some noting that suitable profiles were found within 24 hours or a week. The support throughout the interviewing and onboarding process is frequently described as helpful and straightforward.

The agency offers a replacement policy that provides free replacement during the first four months of employment. If the arrangement is not working during this period, the agency offers support in finding a suitable replacement to ensure complete satisfaction for both families and candidates.

The placement fee is calculated as a percentage of the agreed first-year gross salary based on 52 weeks. The exact percentage depends on the type of role and its structure, and the fee is a one-time charge applicable only to the first year of employment, not recurring annually.

The agency serves families in London and surrounding areas, as well as those seeking placements abroad. They have successfully placed candidates in France, Italy, Germany, and Monaco, demonstrating their capability to handle international requirements.

The agency provides separate contact lines and processes for families seeking staff and for candidates seeking roles. This structure ensures that inquiries are directed to the appropriate team, streamlining the initial consultation and terms signing process.

The agency was voted Best UK Nanny Agency in 2026, a recognition they attribute to their dedication to exceptional service and the calibre of professionals they represent. They also highlight their 15 years of industry expertise and their team's commitment to quality, discretion, and lasting solutions.

The agency connects families with trusted payroll providers to handle employer taxes, including National Insurance contributions. They recommend using a payroll service that specialises in nanny employment to manage responsibilities efficiently, though they do not manage payroll directly.

The agency offers free client registration, allowing them to begin the search immediately after the initial phone call once the terms and conditions are signed. This process aims to start the matching without any upfront cost to the family.

The placement process can take from a few days to a few weeks depending on specific requirements and candidate availability. The agency states they will keep looking and sending profiles until a suitable candidate is found for the family.

The agency offers a range of private staff services including maternity nurses for the early weeks of a newborn's life. These nurses provide calm, knowledgeable support, offering guidance and practical care to families during the critical newborn period.

The agency provides live-in nannies who become a trusted and reliable presence within the household, offering consistent, attentive care. They ensure the nanny is provided with a private bedroom and, where possible, a separate bathroom to ensure appropriate rest and privacy.

The agency works with senior consultants who personally review enquiries and respond promptly to discuss requirements. They aim to begin the search immediately, aiming to present selected fully vetted profiles on the same day.

You can reach Fox&Cubs Nanny and Private Staff Agency by phone at +44 020 3838 2588 or by e-mail at [email protected].