4 years ago
I recently had the misfortune of interviewing with...
I recently had the misfortune of interviewing with Fortitude Systems for a position at Procare Solutions (also known as Procare Software).
From the beginning, I knew something was off about the whole process. First, I was called out of the blue by Procare's recruiting company, Fortitude Systems, and was told that I was "perfect" for an unspecified position with an unnamed company, which I later found out was Procare.
When I checked out Fortitude's website, because it almost seemed too good to be true, Fortitude advertises that it, as a recruiter, "WE KNOW TECH." However, when I spoke to Fortitude's recruiters on the phone, one recruiter admitted that he didn't know anything about tech. Fortitude also told me that Procare's software was great, which turned out not to be true.
And it got worse from there. During the process, it became apparent to me that Fortitude was basically incompetent. Fortitude later sent me the job posting, and it was apparent from the posting that the job required more experience than what I had. Fortitude and Procare knew what my experience level was, having seen my resume and at least six different people speaking with me during the process. I figured it didn't matter because Fortitude and Procare didn't take any issue with it.
Besides admitting that they didn't know tech, Fortitude provided me with misinformation about the position and the process. For example, Fortitude sent me the wrong exclusivity agreement to sign for the wrong company. Fortitude also told me that one phone interview was a video interview -- I scrambled to get ready for it hours before the interview -- only to be told at the last minute that the interview actually was a phone interview.
Finally after several rounds over the phone, I went to Rochester Hills, Michigan for an in-person interview. The Procare manager who I interviewed with was making jokes about my previous work history. I wasn't sure if he intentionally was being condescending and smarmy or just trying to be funny and failing without any self-awareness. The other person who I interviewed with was wearing a V-neck shirt with swaths of white chest hair popping out; I was dressed for a job interview.
During the final interview, one of the interviewers admitted that Procare's software was "garbage" -- their word, not mine -- and the other interviewer agreed. I also found out during the interview that Fortitude and Procare had lied about the position. I was told that the job only required one or two days in the office per week. However, during the interview, the Procare manager told me that the job required three days a week in the office.
After the interview, I immediately suspected that I didn't get the job because the Fortitude recruiter, who had asked me more than once to call him back after the interview, didn't take my calls or respond to my voicemails. The funny thing is, I knew the interview went well from my end. I figured I didn't get the job because I didn't have enough experience. The strange thing is, the Procare manager told me during the interview that my experience level tracked with my resume. Procare and Fortitude knew what my experience level was from the beginning.
Neither Procare nor Fortitude got back to me about the job, which is a super unprofessional way to treat someone. This result occurred despite the fact that I had followed up with Procare and Fortitude. In retrospect, I wondered if Fortitude as a recruiter had promised Procare to deliver a certain number of candidates for the position and had only engaged me in the process because Fortitude needed enough people but couldn't find them.
At any rate, Procare and Fortitude really wasted my time and treated me unfairly and unprofessionally during the process. All the while they strung me along with lies. I believe companies and recruiters like these deserve to be held accountable for their actions and mistreatment of interviewees. You would do well to avoid Procare and Fortitude if you have any choice in the matter.