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Based on 7 reviews, listing data and website checks · updated today

What is Forge del castillo?

Forge del Castillo is an artisanal art metalworking and custom metal shop based in Carcassonne, France, operating since 2011. They specialize in creating bespoke ironwork and metal structures for residential and commercial projects throughout the Occitanie region. Their services include the fabrication of custom gates, metal staircases, glass partitions, pergolas, and industrial-style furniture, all crafted in their own workshop.

Which geographic areas are covered by their services?

The business primarily serves clients in the Aude, Haute-Garonne, Tarn, and Hérault departments, with a focus on cities like Carcassonne, Narbonne, Limoux, and Toulouse. Their workshop is located at 295 rue André-Ampère in the La Bouriette industrial zone of Carcassonne, and they frequently travel to these priority areas for installation and consultation.

What specific types of metalwork and custom structures do they fabricate?

Forge del Castillo offers a wide range of custom metal solutions, including wrought iron gates and secure motorized fencing, bespoke metal staircases with central or spiral designs, and industrial-style glass partitions. They also create custom marquees, plasma-cut signage, and secure window grilles that meet insurance standards.

How does their manufacturing process blend traditional and modern techniques?

The company differentiates itself by combining traditional hand-forging techniques with modern structural steel welding. They use hand-hammered decorative elements like volutes and balusters alongside robust steel structures, ensuring both aesthetic detail and structural integrity in a single production process.

What technical specifications define their glass partition and window systems?

A key feature of their verrières and window systems is the use of thermally broken profiles that comply with RT2020 insulation standards. They offer various glass types, including laminated and soundproof options, to maximize natural light while maintaining energy efficiency and acoustic comfort.

How are project costs determined and what are the typical production timelines?

Pricing for custom projects is not fixed and depends on the surface area, the type of glass selected, and the complexity of the metal framework. For example, a simple gate may take two to three weeks to build, while a large staircase or full verrière requires four to six weeks of fabrication and planning.

What warranty and after-sales support policies are in place?

The business guarantees all its work under a ten-year liability warranty, and they provide direct after-sales support without intermediaries. Clients can reach their single support number, 06 59 81 92 30, for any issues such as motorization failures, repainting, or lock adjustments.

What are their sourcing policies for raw materials?

Forge del Castillo uses exclusively their own certified steel supplies to ensure full traceability and quality control for every project. While they maintain this strict supply chain for most items, they are flexible enough to incorporate client-provided materials specifically for hybrid staircase projects.

How does the design and planning phase work before production starts?

Before any fabrication begins, the team creates detailed sketches or technical plans based on precise measurements taken on-site. This step is crucial for validating proportions, especially for complex items like monumental staircases or custom marquees, ensuring the final design matches the client's vision.

What do recent customer reviews highlight about their service quality?

The company's team is described by reviewers as highly professional, knowledgeable, and efficient, consistently providing excellent solutions for business and personal needs. Their ability to deliver top-notch service and effective results has led to strong recommendations from satisfied clients.

What is the current rating and review history on the platform?

As of the latest data, the business holds a Trustburn rating of 4.4 out of 5 stars based on 7 reviews submitted between January 2023 and October 2023. The feedback is overwhelmingly positive, with the majority of ratings being 5 stars, reflecting high satisfaction levels.

How can a potential client start a project or request a quote?

To initiate a project, clients can request a free, non-binding quote by contacting the workshop directly via phone or email. The process involves a consultation to discuss the specific technical constraints and aesthetic goals of the requested metalwork.

Where can clients find additional information or contact the business online?

The business maintains an active presence on professional networks, including LinkedIn and Facebook, to showcase their portfolio and connect with architects and homeowners. Their official website also provides a contact form for those who prefer to submit inquiries digitally.

How does the business describe its approach to heritage and artistic creation?

Forge del Castillo emphasizes their expertise in heritage restoration and artistic creation, positioning themselves as experts in the traditional forge methods of the past. This focus on authentic craftsmanship is a core part of their identity as an artisan ferronnier in the region.

What are the official contact methods for the business?

The company's contact details include a landline at 04 68 47 05 21 and a mobile number at 06 59 81 92 30, both used for consultations and project management. Their email address is [email protected], and they operate out of their Carcassonne workshop.

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About Forge del castillo

Ferronnerie Carcassonne - Narbonne Castelnaudary Toulouse Limoux - Escaliers - Garde-corps - Métallerie - Découpe - Menuiseries - Agencement

Address
295 rue André Ampère
Categories
Mining & metals