As a customer, I found the customer service to be ...
As a customer, I found the customer service to be satisfactory. The response time for inquiries was reasonable, and the staff was polite and professional. However, I did encounter some issues with billing accuracy, which required follow-up and correction. The company's website was user-friendly and informative, but I feel that there could be improvements in providing clearer explanations of services and fees. Overall, my experience with the company was average. I appreciate the efforts made by the customer service team, but there is room for improvement in terms of billing accuracy and transparency.