FOODFARE CATERING PTE LTD Review

A dishonest co-operative. Do not use the NTUC Plus Foodfare stored value card. After it's expired, they will refuse to refund you the balance. Rules keeps changing and now you can't use the NTUC Plus with Visa Smartchip for redeeming your Foodfare stored value, making it difficult for you to redeem your stored value. There must be some fair governance to ensure stored value could be recovered after card expiry. Lost more than SGD20 because of this. Tried many times to call the food fare hotline but always no one answers the call.

I think that's a pretty good scheme to pilferage money from innocent Singaporean by getting them to transfer their money into the Foodfare stored value in the NTUC Plus card and later introduce restrictive rulings to limit the use of their card such that they could only use the older card which most could not find and later pushing away their responsibility to direct you in circles and refusing to refund the balance back to you and even before the card expired, they would also not refund the money back to you and insist that you have to use the value before expiry while restrict your new NTUC Plus card from using to redeem the stored value.
NTUC Plus will push the responsibility to NTUC Foodfare and Foodfare will redirect you back to NTUC Plus and both does not want to take ownership of who refunds the money back to the customer.