FNAC (Castellana)

FNAC (Castellana) Reviews

Reviews 5532
4.2
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Today I had to go to fix my computer and the girl ...

Today I had to go to fix my computer and the girl who has attended me in the technical service downstairs, Desiree I think it was called, has been very nice to part of very good professional. Although the waiting time for the arrangement is eternal, the staff is unsurpassed in quality and friendliness. Very happy with the workers.

They have everything and in general the employees ...

They have everything and in general the employees know what they are talking about. I was looking for a book with a very specific theme, which they did not have in other FNACs, and they had a good variety.

The kid who attended me was 10 points. Quick, I kn...

The kid who attended me was 10 points. Quick, I knew what he was talking about and advised me very well. When someone is passionate about their work it is fantastic. And you can tell the difference;)

One of the best stores in Madrid in terms of varie...

One of the best stores in Madrid in terms of variety, has music, movies, video games and a lot of other things. The problem is that the specialized stores of each subject are better, that is, for example, the videogames section is better ... But it is highly recommended if you go for example to look for a gift and you are not sure about it. The personnel is very friendly.

You can find all kinds of music with good offers i...

You can find all kinds of music with good offers in addition to books for everyone and well organized by theme. As for computers, they have on display many products such as laptops and tablets without other technologies such as phones and smartwatch at competitive prices.

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I went to the computer part to get a spare for my ...

I went to the computer part to get a spare for my laptop. Very good attention of the employee who advised me. The store has a wide assortment of mobile and computer devices from several leading brands in the market.

Good

It has a huge variety of electronic products, book...

It has a huge variety of electronic products, books, video games, music, telephony. Its staff is friendly and attentive to the requests made. And they have no problem is to order a product if they do not have it at that time. It also allows the order of video games before they are for sale. Good resource to buy a birthday gift.

This Fnac is not bad at all. It is quite large and...

This Fnac is not bad at all. It is quite large and has many things. The only problem I see is that when it is full of people, very usual, it is a little disastrous because everything is in disarray. I also do not like the method of payment in the boxes of one of the plants, long inevitable lines are formed.

Very clean place, with personalized attention more...

Very clean place, with personalized attention more than satisfactory, the dependents are very friendly and help you in what you need. The only negative is that it has a distribution that is sometimes confusing and with a rather complicated accessibility.

I have never liked customer service. I do not say ...

I have never liked customer service. I do not say in which department .. They spend more time talking to each other about their work problems, shifts, etc ... what to attend to. Be careful, it is not general. There are also very valid people. It depends on who gets you.
Otherwise, everything is neat and clean. Well classified.

This establishment is fine but ... .

This establishment is fine but ... .
It happens to you like many stores that sell books, some are used, that should change and replenish more efficiently, it would help the store gain more followers.

FNAC (Castellana)

FNAC (Castellana)

4.2