FNAC (Castellana) Reviews

There's a lot of cool stuff, but despite the store being huge, what I was looking for was missing :(

Be careful with a lady on the second floor called Eva, a terrible service, calling the customer a liar and disrespecting as if we were stupid consumers ... Very bad experience. Not recommendable

The store is fine but the employees do not know where things are and find your life and find it yourself and I left a shame empty

Interesting site from where you can see a presentation of a book to buy a book, electronic equipment etc.

What a great place to buy music, movies, video games, books

I went to buy tickets for a concert and the attention was very good.

Everything is overwhelming, you practically take care of yourself, if you know what you need is a good shopping site, do not be scared of the queue to pay that they are fast

It is a pity that the FNAC, which has always been the leader in being up-to-date in its disciplines (literature, film and technology), has declined in its ability to renew itself. It is true that DVDs are no longer worn and that art books should be searched in specialized bookstores, but they are no longer the kings of the discontinued items, and their accessories have prices that are prohibitive ... thank goodness that their employees are always the best trained.

Good service, good location although somewhat crowded.

The employees are very helpful and attentive. The establishment very clean in general.

Like all these stores very well and quite assorted.
I bought a photography backpack.

Great products, very beautiful and very varied store, all kinds of electronics, games, books.

Wide variety of products and attention is excellent

There is nothing to say a giant Fnac with a lot of things

Quite ample, with many plants. Accessible. Recommended.

They did not have the product they were looking for in stock, few solutions and lack of desire to sell. I bought it somewhere else

A great store with a vast catalog of books, movies and music

Very large in which you find a variety of books, records, video games, etc. and have a great variety of events.

Super super super assortment of books, music, DVDs, Bluerays, etc: go is a "must"!

Very good distribution and a very wide range of products. Customer service is quite satisfactory.

For fans of Telephony, PC, TV ... the future is here

Huge store with everything from electronics to books...also overpriced, you could definitely get cheaper prices online but worth visiting to do some window shopping.

Great store with all the culture and at low prices ... On the other hand, it does a lot of damage to small businesses and there is so much product that some outshine others. Before there was more edpacio to sit down to browse the books but now it is more crowded with people and things. They often celebrate beautiful cultural events

Accustomed to the Fnac de Murcia .. this of Madrid was a real burden. You could not even stir, extremely crowded with people.

It is almost a must see. Very good and varied offer. I liked.

Shop with a lot of variety of electronics, comic and books. Good prices and very friendly attention.

Excellent location and very good facilities.
The first Fnac that they put in Spain

Awesome music offer. Brilliant deals at unbeatable prices. Great assortment in photography and bookstore

A reference center where you can buy technology, books and training, and if they don't have something, you can buy it there on the web

The best of all the Fnac of Madrid in which I have been, six plants that have everything.

They have practically everything, a pity that you have to climb so much escalator and go through such narrow areas.

Coffee and cookies. A chance to relax while you shop.

Good offer of books. Videogame section very improvable. It seems that they relocate people in a random plan since many times the dependents do not know how to solve any doubts you may have.

It is great, infinity of products and many plants. I always enjoy visiting it

The workers of customer service in plant (especially the 1st, strange coincidence whenever I go this last couple of years, I've been going more than 25) are hiding so they do not ask, chatting there or with the phone thinking hopefully nobody makes me work the work they pay me. But good in general, it's a good store, standing there in the center.

For me the best in the community of Madrid several plants to miss a good time .. Music, cinema, books ... and things of frikileria for all $

For those of us who shopped at this chain of stores for years, they are just a sad shadow of what they used to be. There must still be an elusive reason to keep their physical stores open, though... However, their local inventory is extremely limited so you are better off ordering from their store on-line.

The perfect place for your purchases of computers, electronics, books, comics, movies, games ... etc, with great variety, good service and good service.

Everyone knows Fnac de Preciados but surely not everyone knows the public toilets. They are on the fifth floor, and visiting them on a Saturday afternoon can be an unforgettable experience. We are a city that does not stand out precisely for the cleanliness in the public toilets, but the toilets of Fnac deserve special mention. I do not know who should watch over cleaning in public places, but please turn around and close them.

They did not take good care of me and I got a Q card it cost me money and it does not help me at all

Excellent boulevard from the Plaza del Sol to the Gran Via de Madrid with lots of variety and nightlife

The store is great but the attention leaves a lot to be desired, when you have a question about an item they don't help you, nor explain anything to you. Much to improve

Of the few generic stores of discs that remain. Less and less records but it is still a must.

All about music and books. Only the latter is comparable to La Casa del Libro. Where they are most friendly.

Better than expected ... Found at a good price what we were looking for ... Car smartphone charger

Good books, music, console games and the excellent treatment of the clerks

I like how they work and the professionalism of their employees

Perfect for finding gifts for friends, somewhat less useful when looking for specialized products (especially books and electronics)

I like the floor where the books are.
PASSION FOR CULTURE.

The epicenter for any fan of comics, movies, merchandising, video games ... etc have everything and the treatment by the staff is usually very nice.

As you diversify here you can find a little of everything and, unfortunately, nothing at all. His employees were famous for knowing everything about what they were selling. No longer.

Excellent place of culture and art, sale of books, records, several areas.

By location in the center of Madrid and if you are a person who moves by public transport you will find metro and buses of all the lines that pass very close. It is one of the biggest stores that I know, you can find everything from cafeteria to bookstore, electronics, cameras, computers to the music and video section. You can find many products.

Where you can find everything you need and good prices.

I bought my latest Squier Strat Classic Vibe and many other things and the deal is always phenomenal. Besides good assortment of everything.

Good personal attention but insufficient employees for fast customer service

Good prices and offers with products of all kinds and varied.
I bought online on black friday. They told me I would have it at the store on Tuesday and I couldn't take it until the following Monday. Having bought at the last minute (23:00) I think they could have anticipated that they would not have it.
Otherwise everything very well

Pleasant treatment of your staff in most cases. The facilities are spacious and it is difficult not to find what you are looking for.

Site for me dear, I have bought here for 20 years. It has been renovated. In winter, it is too hot.

For my taste ..... the best coffee I've had in the Iberian Peninsula. Value for money of coffee .... Spectacular

Good selection of movie articles, books, photo, electronics, games, etc.

Many offers, not too much variety and unmotivated staff.