Brought my Mother (91 years old) to ED last night,...
Brought my Mother (91 years old) to ED last night, I totally understand Covid restrictions and no visitation, however she has dementia and is a poor historian. She was vomiting. The staff was not friendly. They told me to put her somewhere comfortable and exit the department. I went in to check on her and was told to leave. After 3 hours of still none being seen I gathered my mother and left. I was not kept informed of the delays nor did I see anything related to caring for her. I was very disappointed with their patient experience and would not recommend AH Zephryhills to my worse enemy!!