4 years ago
This company has continuously called our business,...
This company has continuously called our business, we have explained that we as an HOA do not utilize this system. My last conversation with an Austin sales rep gave me attitude as I explained to her we do not need the services as of now, continuously asking why we don t need the services and questioning my knowledge as to why the President of our company has declined the services. Then proceeded to say she will be asking our HOA, (trying to go around us) mind you we are the managing entity. We previously have told her to email her information, but we will reach out if we determine that this is a good fit. Her lack of HOA knowledge was very evident. The president/owner has been in the industry for 20 years, and will continue to utilize companies that understand the industry.
I would not recommend this company at all or will we be considering their services ever. They have been black listed after this incident. They clearly have lack of knowledge of the Property Management industry nor do they have quality customer service.