Questions about Fleeto
What is Fleeto?
Fleeto is London's most experienced PCO car hire and rent-to-buy service provider, operating since 2004 with over 20 years of experience. The business specialises in providing licensed vehicles including Hybrid, fully EV, Executive, and 7-seater models to private hire drivers. Their fleet is PCO licensed and fully insured, allowing clients to start earning from day one with a process that takes just 90 minutes from hiring to driving.
What are the specific pricing plans and what is included in the weekly payment?
The weekly payment plans start at £269 for a plug-in hybrid SUV and go up to £450 for an executive saloon, with prices varying by vehicle type. These weekly amounts include comprehensive insurance, AA breakdown cover, servicing, and maintenance, ensuring drivers have a fully inclusive package without extra hidden costs. The rent-to-buy option also features no credit checks and fixed monthly costs tailored to individual needs.
What are the eligibility requirements and the steps to book a vehicle?
To get started, drivers must be at least 25 years old, hold a full UK driving licence with at least 3 years of experience, and have an active TfL PCO licence. The process involves gathering documents like a DVLA licence, PCO licence, national insurance number, and utility bills with the same address before visiting the office. Fleeto aims to have customers in and out of the office within 90 minutes to facilitate a quick start.
Where does Fleeto operate and how can customers contact the business?
Fleeto operates exclusively in Greater London, specifically within the scope of the Transport for London (TfL) licence. The business is located at Simplex House, Freshwater Road, Dagenham, London, RM8 1RX, and can be reached by phone at 020 8471 5040 or via email at [email protected]. They offer business hours from Monday to Friday, 9 AM to 5 PM for customer support and inquiries.
What specific praise do reviewers give to the Fleeto team members?
Multiple reviewers consistently praise Mahir for being a legend and excellent with the collection process, while others highlight Yaamin's brilliant customer service and patience. Some users also commend Zaara for her amazing customer service and helpfulness with documents. The team is frequently described as friendly, professional, and capable of making the experience smooth and stress-free for drivers.
What specific vehicles are available in the Fleeto fleet?
The fleet includes a variety of vehicles such as the Toyota RAV4 Icon, MG HS Trophy Spec, Mercedes E300e AMG Line Premium, MG S9, and KIA Sorento. These options range from plug-in hybrids and fully electric models to 7-seaters and executive class vehicles, all designed to be ULEZ compliant and suitable for London's roads. Drivers can choose from these specific models to fit their passenger capacity and comfort needs.
Does Fleeto have a referral program and what are the benefits?
Fleeto offers a special referral program where customers can earn a £50 bonus for referring the service to someone else. The referred person also receives the same amount as credit on their account, creating a mutual benefit for both parties. This program allows existing customers to leverage their network for additional earning opportunities.
What support is provided if a driver needs roadside assistance?
If a driver needs roadside assistance, Fleeto provides ongoing support and is available 24/7 to answer queries. They are responsible for procedures before handing over the keys but also offer continuous assistance if issues arise while on the road. This ensures drivers are never left without help during their shifts.
How does Fleeto handle Penalty Charge Notices or fines?
In the event of a Penalty Charge Notice (PCN) or fine, Fleeto transfers the liability of the PCN to the driver. However, they charge a small administration fee for processing these fines. This policy clarifies the financial responsibility between the company and the driver regarding traffic violations.
How does Fleeto manage price changes due to inflation?
Fleeto states that they will keep to the agreed contract regardless of market inflation or price changes in the car industry. Drivers pay the same weekly amount as agreed upon in their contract, providing financial stability and predictability for their earnings. This approach protects drivers from unexpected price hikes affecting their operational costs.
What are the age and licence requirements for renting a car?
The minimum age requirement to rent a car from Fleeto is 25 years. Additionally, drivers must have a UK driving licence, as an international driving licence alone is not sufficient to qualify for a vehicle. These criteria ensure that all drivers meet the necessary standards for operating in London.
What is the geographic scope and history of Fleeto's operations?
Fleeto operates in the Greater London area and serves the London Borough of Barking and Dagenham. They have been providing PCO car hire across Greater London for over 20 years, establishing themselves as a leading company in the region. Their extensive experience allows them to cater to a wide range of driver preferences and financial situations.
What is the history and current scale of Fleeto's business?
The business was founded in 2004 with just a dozen cars and has since grown into one of London's largest PCO car hire companies. They have in-house teams for car rental, insurance, repairs, and claims support, demonstrating a robust internal structure. This growth reflects their mission to simplify the lives of PCO drivers through a seamless, personalised experience.
What is the rent-to-buy option and how does it work?
Fleeto provides a rent-to-buy option that allows drivers to own a PCO car without a final balloon payment. This path to ownership includes fully comprehensive insurance, MOTs, and road tax throughout the term. Drivers can make affordable weekly payments to achieve ownership, making it accessible even without a traditional credit check.
What specific services are included in the weekly payment?
The website explicitly states that the weekly payment covers insurance, AA breakdown cover, servicing, and maintenance. This comprehensive inclusion means drivers do not need to manage these administrative tasks separately. It simplifies the process by bundling essential services into a single weekly cost.
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About Fleeto
Fleeto is London's most experienced PCO car hire and rent-to-buy service provider. With over 20 years of experience, we specialise in providing London Private Hire drivers with a range of vehicles to hire including Hybrid, fully EV vehicles, Executive and 7 seaters. Our cars are PCO licensed to give the clients peace of mind. From hiring to driving uber-ready cars with comprehensive insurance takes just 90 minutes. Enjoy affordable weekly payment plans and get your car keys today. So, take a step and choose us for a hassle-free PCO car hire experience!
- Website
- fleeto.co.uk
- Phone
- 02084715040
- [email protected]
- Address
- Freshwater Rd, Dagenham RM8 1RX
- Categories
- Automotive









