I recently worked with the financial group divisio...
I recently worked with the financial group division of Townebank Mortgage and had a satisfactory experience. The customer service was good, and the staff was helpful in guiding me through the mortgage process. However, I did encounter some delays in communication and documentation which could have been more streamlined. The website was easy to navigate and provided helpful information, but I feel that there could be more detailed resources available for clients. Overall, the experience was average, and I was able to secure a mortgage that met my needs. I appreciate the efforts of the team, but there is room for improvement in terms of efficiency and communication.