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K
4 years ago

Great place. Very clean. Friendly staff. Lots to d...

Great place. Very clean. Friendly staff. Lots to do. Lots of other families around having a great time. Comfortable bed. Day care is big and well-staffed. You can also get a babysitter to come to your room. Only things I didn't like were the food service was slow and I'd rather have been by the pool or doing an activity. There should always be a buffet option. This would reduce costs and improve my food service experience. The food was OK to good. Also the little sailboat they have to use needs a repair on the tiller.

R
4 years ago

I went with my family and a few friends. From the ...

I went with my family and a few friends. From the moment we entered the resort to the time we left I loved every moment. The rooms were cozy, the staff was amazing and the activities were perfect. ( especially when almost all of them were free)

D
4 years ago

Our last time here was 2003, when I was 17. I brou...

Our last time here was 2003, when I was 17. I brought my kid back this August to restart the tradition, and it's like we never left.

The food is exquisite, the days are full of activities with the other guests, and the resort still has all the charm and character from when I was coming here growing up.

If you're a family looking to stay within Ontario and get the most out of your vacation. 10/10 would recommend.

I
4 years ago

Great place to bring your children for a few days....

Great place to bring your children for a few days. Fishing, trampolines, mini putt, swimming.
Food is fine and children menu. Like the old days it is all about family. But a perfect place to enjoy with family.

A
4 years ago

Disappointing and Over-Priced

Disappointing and Over-Priced

My wife and I booked a three night mid-week (Jan 29 to Feb 2, 2018) vacation at the Fern resort and left after 2 nights due to our unpleasant experience. We stayed there last year at around the same time and the service was significantly better; it appears their standards have really dropped. There were so many things wrong that, despite a few bright points, we could not justify the absurd price tag. We are not typically the type to complain (this is actually my first online hotel review) but we were so frustrated that we had to do something. This is what stuck out to us:

The decor of our room was from the late 70 s, early 80 s. I ve seen more contemporary furniture in inexpensive motels and the paint/wallpaper was peeling off the walls.
The TV was literally from 1993
Linens were very old and uncomfortable. Even after we asked for a change, the substitute was only slightly better
The servers and kitchen staff appeared apathetic, inexperienced and unprofessional. Although the service was fast, the quality was far beneath most chain restaurants in the area
We informed them of our gluten and nut allergies in advance, yet there were so few things my wife (vegetarian and gluten free) could have off the menu
For our last meal, they served my wife food that had been cross-contaminated with gluten (she is severely allergic), even though we informed the same server at all of our previous 5 meals of our allergies. When were informed the manager, she apologized but refused to refund the meal.
The food we had bland, tasteless and boring. The menu was dated and uninspired.
Movies for rental were on VHS (seriously?) and cost $2 per rental
I made one local phone call and they charged me a dollar. For the price we paid per night, this was really petty

The bright points of the trip were the fireplace in the room, the lake view, the outdoor skating (which I must admit was amazing) and the sauna. However, these amenities in no way justified the price we paid. For our third night, we relocated to the Holiday Inn in Barrie and were delighted to find contemporary design, a far more comfortable bed, professional staff and an all-around superior experience. The Barrie Boston Pizza and Sunset Grill were a welcome change from the sad experience at the Fern dining hall. Needless to say, we will not be returning and would recommend you avoid this dated relic of a resort.

J
4 years ago

Great resort. Wonderful, friendly staff and comfor...

Great resort. Wonderful, friendly staff and comfortable, clean amenities. The rooms are quite sizable, and those with a view of the lake are a wonderful spot in which to wake up. The activities available are numerous, and SUPing or canoeing around the islands in the lake is a peaceful and fun experience.

M
4 years ago

Had question. I'm going to be in your area at the ...

Had question. I'm going to be in your area at the end of the month. I have friends that will be there during that week. Would I be permitted to pop in for a visit with them(I have been tested negative for covid). If it is allowed, could I stay for lunch & what would be the cost? I will only be there for a couple of hours. Thanks

H
4 years ago

Very nice resort

Very nice resort
We went there for lunch today
Had the a soup and sald the Salmon was amazing the whole meal was done to perfection very friendly service
Nice cozy place with a beautiful view.
I recomend this place

C
4 years ago

I had been to Fern Resort multiple times in the la...

I had been to Fern Resort multiple times in the late 80's - early 90's as a young teenager. My memories of it are VERY fond and I guess as a child who doesn't know better, it definitely can be a great environment as it is very family oriented with lots sports and constant activities to keep children busy.

As an adult who recently returned after many years, I have to say my opinion of it has been somewhat tarnished. It looks exactly like it did 25 years ago (which I guess for some, is part of the appeal). With the exception of the dining area which seems to be very different when I was a youth, many of the accommodations and grounds are exactly the same and look like not a penny has been spent in upgrades since 1990. I think they're still using the same green 'sliding tab' bingo cards they had when i was a child.

This place is NOT cheap either. For over $600 for a single night for a room you would expect to get a high quality experience, but this was far from the truth. The food served in the restaurant was of low quality, the help staff, while many were friendly and well meaning, were also VERY young and seemed like it was their first day on the job - they didn't provide thorough answers to questions, or help appropriately and just gave the overall impression that this was just a summer gig to help pay some bills.

I don't doubt that Fern serves a niche for those with young children or looking for an active week away with kids, but the whole grounds is due for some investment to bring it into the 21st century. If you can afford it, this could be a good place for a family vacation if you want a time warp back to 1990. But for a younger couple looking for a weekend away, I would recommend to keep looking until they've invested some of their high costs back into the resort.

J
4 years ago

Great venue for events. The auditorium is very acc...

Great venue for events. The auditorium is very accommodating and has great staff and amenities. My biggest issue is with the overall run down nature of the buildings, which is very unappealing. WiFi was upgraded, but water issues have plagued morning showers for years. Food is fantastic.

L
4 years ago

My boyfriend and I vacationed here recently and ha...

My boyfriend and I vacationed here recently and had a great time. The staff was incredibly friendly and accommodating. The honey was the most delicious honey I ve ever had. So many activities available to do also as well as evening entertainment. The food was decent ... the falafel wrap was our favourite.

c
4 years ago

In a time when everything goes faster than the spe...

In a time when everything goes faster than the speed of sound and the information overload is suffocating it is a pleasure to have a safe haven like Fern to go to. Made for family fun, comradery, entertainment and to escape civilization it is the one week our family looks forward to every year. All Knapps but me we max out the planned activities, gorge on the amazing food, get front row seats at Bergwen s and still make time to chill on our decks with a cold beer. I grew up going to a cottage with propane heat and bringing water up from the lake in other words a REAL cottage. Fern has that rustic charm and laid back, simple feel. So, if you don t like a great facility, bend-over-backwards staff, lip-smackin food, a sensational location, a bursting-at-the-seams itinerary and just a great group of people trying to give you the perfect vacation then this is not for you. But, if it is what you have been looking for then what s holding you back? Book now for a Ferntastik vacation!!!!

A
4 years ago

Scenery is beautiful, the rooms overlooking the la...

Scenery is beautiful, the rooms overlooking the lake have been refurbished and were lovely. The food was good and the servers we had were friendly, efficient and fun ( Chelsea Louis and Raymond). Food wasn't always hot, but we were a large group.

M
4 years ago

My name is Max Verspaget, I've been coming back to...

My name is Max Verspaget, I've been coming back to Fern with my family every year since the day I was born. Everything about the resort is done right; the food, the entertainment, the facilities, the staff, the list goes on and on. I cannot stress enough how amazing this place truly is, it's really the place to take a break from all your worries and enjoy. It's an amazing experience for the whole family. There is such a wide variety of activities and facilities for youth and for adults. HIGHLY recommend to anyone who is considering staying here.

A
4 years ago

My two girls love the day camps they provided. The...

My two girls love the day camps they provided. They were so excited during lunch telling me about the honeycomb ride, fishing, and sand castles they were doing in the beach this is just the first day of our vacation. Night time the enjoyed the magic show my family is having a blast. May consider making this an annual trip.

B
4 years ago

We went during March break. Not all the facilities...

We went during March break. Not all the facilities are available during the March break but I was impressed with how much they had available. The kids always had things to do and were entertained by the staff or performances. They had the option of just going off and doing their own things with the other children. The food is ok, and will get you through the days. At the time we went our two servers were slow and often forgot any details pertaining to our orders (extra dread, water, etc.).

M
4 years ago

We go every year and keep coming back! As a single...

We go every year and keep coming back! As a single mom, I can t handle the work of renting a cottage so this place provides a cottage experience without the work! My kids love it and look forward every year. The kids club is great and So are the water activities. Food is only okay.

S
4 years ago

It was good. The staff was nice. My only issue is ...

It was good. The staff was nice. My only issue is that my door froze but the staff was very nice and accommodating and fixed my issue right away. I think this place would be better to visit in the summer time. It has a beautiful Lakeside view and is also a great spot to hold conferences

P
4 years ago

First let me say we stayed in winter - February, s...

First let me say we stayed in winter - February, so maybe summer stay would be different as it might be busier and more going on. Food was fantastic and great table service (some waiters smelled like they had a cigarette butt in their pocket though). The online website room availability is off apparently so call in to see what's available or you might be funnelled into one of the biggest most expensive rooms when using the online booking. When we got there it was obvious the cottages we looked at online that were unavailable, were. The spa was a disappointment. There is one but the person who runs it is missing in action ... We left messages and we're promised call backs and got one after inquiring a second time why we didn't get a call back. She called us and left a message she would call us back within the hour and never got any call back. Not even to let us know she couldn't accommodate us. This made it hard to plan our day as we were looking for 2 hours of services and we're left wondering. Room was nice, large and clean. We stayed in #300 which is a 2 story 2 bedroom full cottage on the water (ice). The website stated a queen master bedroom however it's only a double. We went cross country skiing, snowshoeing, swimming and skating - all great fun. If we go back we will confirm a few things prior to booking. We were looking forward to ice fishing. We expected a heated fishing hut. When we arrived we were told to be the two girls in the office, "walk out from the dock and there is a hole in the ice" really? Not interested... we totally dismissed that idea. When leaving, I asked about 2 huts we saw out on the ice and the desk clerk, an older gentleman, told us these were theirs and we're heated ... Just let us know and we'll send someone out to prep them for us. This was a total swicth from the info we got upon arrival. The staff seems to be not all on the same page with things. As a local guide, just being honest so improvements can be made. I would totally return here for a stay.

Y
4 years ago

We traveled with two girls (8 and 9) and stayed in...

We traveled with two girls (8 and 9) and stayed in one of the Bayshore cottages. The property is beautiful, the staff incredibly friendly and the food and activities went beyond our expectations (especially during a pandemic!) We've already booked for next summer. Perfect vacation for families.

Thank you Fern Resort!

a
4 years ago

First time here this winter. Great place for the ...

First time here this winter. Great place for the family with plenty of winter things to do for the kids. Kids got to try many things for the first time thanks to Mike and his "Sports" ans activity team. Broom ball, cross country skiing, dog sledding, you name it. The skating trail was well groomed with the kids doing about 15 kms each on it.

D
4 years ago

Staff are very friendly and energetic. Food is gre...

Staff are very friendly and energetic. Food is great - vegetarian and vegan options at every meal (and actual thought went into them, unlike other resorts/restaurants that only have pizza or plain pasta). Activities for all ages. Amazing location, our room was only a few feet away from the water!

L
4 years ago

Absolutely amazing experience. The atmosphere, th...

Absolutely amazing experience. The atmosphere, the grounds, the rooms, the staff, the food....just amazing. Having visited many inns and resorts this one is a must see. I'm looking forward to going back.

P
4 years ago

We like to try different resorts why I put 1 star ...

We like to try different resorts why I put 1 star because what they have only pool you cant swim in the lake there a lot of weeds and just small place for shallow water again it is a lot of big big weeds there, the food is ok , we read a lot of reviews that is why we went there , you should not believe to reviews until you see by your own eyes, they charge extra fees for the banana ride , bout ride and etc, other cottages they do for free, we are not going there anymore for sure

b
4 years ago

#summeratfern. Hearthside room facing the pool. Co...

#summeratfern. Hearthside room facing the pool. Comfortable with own ac/fireplace. Kid friendly. Lots of activities for adults and kids. Water skiing, fishing,,trampolines, pedal buggies,ziplines. Yoga to axe throwing while your kids are in the kids village. Sunset cruise got a boat upgrade. All in all another great stay.

A
4 years ago

Some of the rooms are a little dated, but it reall...

Some of the rooms are a little dated, but it really just adds to the charm. They are very clean, the food is great, all the staff were very helpful and friendly. It's a great resort with lots to do and beautiful scenery.

C
4 years ago

Wonderful Family Resort for all ages tons of act...

Wonderful Family Resort for all ages tons of activities including zip-lining, trampoline, trail riding, fishing, zorbing, kayaking and swimming. I loved the swimming pool and hot tub with lake view. Nice clean rooms, delicious food with lots of variety and friendly staff. We already recommended friends! The kids didn t want to go home. Can't wait to plan our next trip back!

D
4 years ago

My wife and kids and I love Fern Resort. It is li...

My wife and kids and I love Fern Resort. It is like having a cottage but everything is taken care of for you. The staff are friendly and helpful. The kid's programs are great and give the parents/grandparents some 'me time' as well. The food is excellent. You can choose to do as little or as much as you want. The evening entertainment is top notch as well. We have visited summer and winter and year round it is a great place for the family.

C
4 years ago

our third trip here normally we go for family day ...

our third trip here normally we go for family day weekend. this was a normal weekend but still had plenty to do. food was good service great. staff worked very hard. kids never bored and tired at end of weekend