Fellows Auto Parts Review

Fellows provided excellent service. On top of that they were able to complete a smog check test when another service provider said it wasn t possible. I definitely will return!

I made an appointment online a day prior for an oil change and when I got there for the appointment, they wouldn't take me in since they were closing at 4:30 despite the fact that the appointment was at 4:15, I got a confirmation email for the appointment, and online they said they close at 5. They said to come back during their open hours, so I came back that following monday at 12 and asked for an oil change and said they couldn't do it because they were too busy all day. Wish there was a better system set up.

Just had a routine smog check. Fast, friendly and cheaper that the few other places I called. Make sure to mention the $20 off coupon you saw on their website and it's a very good idea to call ahead to make sure they have the time available. Update... 2020 I've been using Fellow auto for 6 years for my Toyota Prius and Honda CR-V and I've been extremely satisfied with their exceptional service. I'm sure I've saved many hundreds of dollars by no longer servicing the cars at the Honda and Toyota Dealers where I bought them. Today I took the car in to get a headlight bulb replaced and the owner, Su, put it in right there on the spot and just charged me $20 total! Awesome!

He had a problem when I asked for a diagnostic test and then finally told me it would be $270 just to plug a machine in and tell me if something is wrong with the car. Extremely rude and unprofessional, laughing saying I should have already gotten it done.

My dad works at fellows auto repair and I am proud of him

I was in Berkeley for work and I was concerned about one of my tires. Fellow s Auto Repair checked my tires and filled one very low tire full of air for free. They were so kind and truly saved me from ending up on the side of the road. Thank you, Fellow s!

Got tricked into towing my car here by AAA. They don't fix tires. Told me they'd buy a tire from another shop and fix it. Said it would be an hour. Came back an hour and a half later, they still didn't have the tire, and blamed it on the other shop. Guy in charge told me it would be at least another hour. I asked him if there was anything we could do, since I needed to pick my daughter up from school in an hour and he's the one who said it'd be done in an hour almost 2 hours ago. He told me they didn't have the tire. Then he said, "what, do you want to complain or something?" Very cool. Very tough. Need more of that in the world. Waiting to find out how much they overcharge me for the tire.

I called for smog check and they got me in right away, service was done in about 20 minutes. Really nice people work there. Great!

Always a pleasure to come here. Great service & very understanding employees. Gives you all the updates & information needed about your vehicle.

Labor $175! For Brake & lamp inspection $7. Should be half and said it would be an hour

The smog testing went fine. They told me I had other things wrong with my car, the master cylinder was leaking, the serpentine belt needed to be replaced. and so did the brake pads. I had just had a tune up with my mechanic who I absolutely trust. I brought my car back to him. Yes, the brake pads needed to be replaced. The serpentine belt is brand new and had been replaced when I had the tune up done. There is no leak in the master cylinder.

In February 2016 I had a major repair job done to the tires, wheels and under carriage of my 2014 Dodge Avenger. A few days ago, (April 7th) I heard a strange grinding noise coming from my car's left front tire and I immediately pulled over. But no sooner than I braked to stop my car, the noise disappeared as well. Finally I called around Berkeley to get quotes from three different shops for parts, labor and inspection service for a potential repair on my brakes? Alan answered the phone at Bauer's and he was very professional as well as direct about what services he could provide so I decided to give Bauer's Auto Repair a try because of how professional Alan's response was to my questions. Alan gave me a reasonable quote for service and a couple of hours later they fixed the problem. It turns out that the February 2016 repair work done on my car (by a different shop) was faulty and Alan's team found a "loose bolt" floating around in my wheel well that apparently came loose from the brake assembly. Alan and his team photographed their work and gave me a report. Great service, fair price and (I'm) a happy customer. Since this kind of thing doesn't happen everyday it was pretty amazing to see how much good work went into fixing my car. Thank you Bauer's Auto Repair.

STAY AWAY FROM THIS PLACE! HORRIBLE experience, they were NOT able to provide actual problem with my vehicle's smog chk, and wanted to charge an additional $180 for a diagnosis