I am a regular customer of FedEx, Beijing and I have always had a positive experience with them. The staff is friendly and the delivery is always on time. Their service is reliable and trustworthy.
👍 I am really impressed with the service provided by FedEx, Beijing. The delivery was fast and the staff was polite. Keep up the good work! 👏
I have been using their service for a while now and I am very happy with it. The package always arrives on time and in good condition. The staff is friendly and helpful. I highly recommend their service.
👌 FedEx, Beijing provides excellent service. I have used their service multiple times and I have never been disappointed. The staff is always helpful and I have never had any issues with my packages. Highly recommended! 😊
As a regular customer of FedEx, Beijing, I am quite satisfied with their service. The staff is always friendly and helpful. My packages are always handled with care and delivered on time. I have never had any issues with damaged items or delays. Overall, I would rate my experience with FedEx, Beijing as excellent.
I recently used FedEx, Beijing for shipping some important documents. I was very pleased with their service. The staff was friendly and efficient. My package arrived on time and in perfect condition. I would definitely use their service again in the future.
I have had a great experience with FedEx, Beijing. The staff is friendly and efficient. They always deliver my packages on time and in perfect condition. I would definitely recommend their service to others.
FedEx, Beijing is one of the most reliable courier services I have used. Their delivery is always on time and the staff is very professional. I am extremely satisfied with their service.
FedEx, Beijing has been my go-to courier service for years. Their service is reliable and efficient. The staff is always helpful and the delivery is always on time. I have never had any issues with them. Highly recommended!
I have been using their services for a long time and I must say that I am very impressed. The staff is always helpful and courteous. The delivery is prompt and the packages are always handled with care. I would highly recommend FedEx, Beijing to anyone in need of a reliable courier service.
First time using FedEx international import with the worse experience ever. FedEx international team is not very well educated and team members including team leaders do not know how to resolve this situation but the worse part is that they refuse to learn about their own company. Flat out saying "I don't know" or "I have never heard of" is unacceptable. I suggest members ask team leaders or conduct an investigation of how to solve the situation or to find out whether your company provide certain services. It's about customer services. When you lost my shipment you need to take responsibility.
This is my situation and in my heart I know someone in the organization knows how to resolve this. I know FedEx have many many shipments coming in from the world daily and I believe FedEx has been in the business for quite a while and that this situation isn't new. So, here it is: my shipment is at the FDA facility and need reconditioning relabeling. I have contacted many representatives and NONE of these reps. knows what reconditioning relabeling means. FedEx is registered with the FDA and can transport FDA regulated shipments and knows not how to reconditioning relabeling. This is what it means: is to relabel the shipment with new labels per FDA guidelines. That's it. FedEx is the initial importer and is the only one who holds the bond for the shipment and is the ONLY one can recondition relabel the shipment. Everyone I called, said either I don't know or we don't do that or this is not my department or I can't help you.
I asked for the corporate office phone number but was denied and was given a complaint number. I want my situation resolve, not to complaint. Since many reps are not educated enough about their company and I was hoping to speak to someone in the higher level to see if they would know. I am not going to stop like them with an I don't know answer to end the customer service if I am the rep.. I would always ask myself if there is any one I could talk to to find out or read up about the situation to further investigate before I have a firm answer to the customer and then I would also suggest that as an area of improvement within my company. I work in the customer service field. I get customer complaints daily. I get angry customers very often. I promise you I will try beyond my best to help them. When customers are happy, they tell some people they know when the conversations are brought up. When the customers are angry, they immediately spill it out to millions. Think about that.
Get your acts together team. To be on top you have to working toward improving the nearly flawless customer service. If you are in the customer service world, you have to provide best customer service or just get back in the production line. And please learn how to deal with FDA if you signed up for the responsibilities if you haven't done so.
Worest experience China costam clears FedEx it shows 16 days, and finally we lost our consignment, any Indian do not send your gifted items to China.
We daily reply to customer care but they don't care , I suggest do not sent your gifted parcel.
China country
