First-Call Medical INC

First-Call Medical INC is an Independent Diagnostic Testing Facility (IDTF) founded in 1989 that specializes in cardiac monitoring services, including Long-Term Holter Monitoring, Wireless Cardiac Event Monitoring, and Mobile Cardiac Telemetry. They also provide Ambulatory Blood Pressure Monitoring services and distribute medical monitoring devices to independent practitioners, hospitals, and clinics nationwide. The company has built a reputation for reliable and trustworthy medical monitoring devices over 35 years.

The company offers a Mini Patch Monitor (RX-1) that collects data via auto-trigger, patient trigger, or heart rate trend, and a Spacelabs Ambulatory Blood Pressure monitor used by leading nephrology centers. Both devices are designed for comfort and convenience, with the patch monitor being water-resistant for daily activities including showers. The Spacelabs monitor records data at specific times directed by a physician and stores all data internally.

Customers can book a free product demo or get started by calling 1-800-274-5399 and asking for the sales team, or by emailing [email protected]. There is no minimum or maximum number of enrollments required per month, making it accessible for various practice sizes. Home enrollment orders trigger an automated text message to the patient within 10 seconds of submission.

The business operates from an office at 28 Andover Street, Andover, MA 01810, with a separate scanning facility open 24/7/365. Office hours are from 8 am to 5 pm EST, but the scanning facility runs continuously to ensure uninterrupted service. Monitors are typically shipped via United States Priority Mail, though FedEx is available if needed.

Reviewers consistently praise the company for its exceptional customer service, quick response times, and professional staff. Many users highlight the seamless communication with doctors and the ease of use of their monitors. Some reviewers specifically mention the team's attentiveness and the high quality of their products.

The Trustburn rating is 3.9 out of 5 from 9 reviews, with a mix of 5-star, 4-star, and 3-star ratings. The most recent reviews from 2023 and 2022 are overwhelmingly positive, with users noting top-notch products and outstanding service. No negative complaints were found in the provided review excerpts.

For the Mini Patch Monitor, summary reports are typically uploaded within 24 hours of the study ending, assuming all commands have been received. STAT requests can be accommodated for faster results, and patients can report symptoms by pushing and holding the red button until the device vibrates. A smartphone diary application is also available for tracking symptoms, locations, and activities.

The Mini Patch Monitor supports Patch Mobile Cardiac Telemetry (MCOT), Patch Holter + Mobile Cardiac Telemetry, Patch Wireless Event, and Extended Holter services. It has two channels of data and includes auto-trigger functionality for tachycardia, bradycardia, pauses, and atrial fibrillation or flutter. The device is equipped to alert the ordering physician of findings through established verbal notification protocols.

All technicians at First-Call Medical INC are certified through CCI as either CCT or CRAT and are located in the United States. The company has been in business since 1989, providing uninterrupted service to clients for over 35 years. They emphasize precision and speed in their ECG analysis and reporting processes.

The company provides 3-day product delivery, 24-hour or less report turnaround, and 24/7/365 customer support. These commitments are highlighted as key features trusted by healthcare providers since 1989. The website also mentions cookie policies and privacy notices for users.

The FAQ section on their website addresses general questions, mini patch monitor specifics, and account creation. Users can also contact the company via the main website or by calling the provided phone number for any company or service-related inquiries. The contact form requires a name, phone number, email, company, subject, and question.

The company is suitable for independent practitioners, hospitals, and clinics nationwide that need cardiac monitoring services. They cater to patients seeking diagnostic testing and healthcare providers requiring reliable medical monitoring devices. The services are designed to meet the needs of various healthcare settings.

To get started, providers can call 1-800-274-5399 to speak with the sales team or email [email protected]. Patients can be enrolled quickly with a text message sent within 10 seconds of submission. The process is streamlined to ensure efficient communication and timely results.

The company does not require a minimum or maximum number of enrollments per month, offering flexibility for practices of all sizes. They also provide in-office application supplies for clinics that prefer to set up monitors during appointments. This flexibility supports diverse operational needs.

The official website of First-Call Medical INC is fcminc.com.