Questions about Fastlightsleds Inc
What is Fastlightsleds Inc?
Fastlightsleds Inc is a family-owned retailer based in Harleysville, Pennsylvania, specializing in LED lighting products and accessories for motorcycles. They offer multi-color and single-color accent lighting kits, headlights, fog lights, turn signals, and taillights compatible with Harley-Davidson and other models. The company also carries products from brands like Ciro 3D and Custom Dynamics, and provides installation services at motorcycle shows and events.
What are the return and warranty terms?
The business offers a 30-day easy return policy for customers who are not satisfied with their LED lights, allowing them to exchange or return the product. Additionally, they provide a limited lifetime warranty that covers defects in material or workmanship for LED lights, though controllers, remote fobs, and batteries are only covered for two years. Warranty claims must be filed via email at [email protected] with proof of purchase and a description of the problem.
How do the different remote systems work?
Chameleon systems are fully waterproof, ensuring durability in various weather conditions. However, G2 systems only allow one key fob per controller, whereas older G1 systems can program multiple keys. The G2 remote is identifiable by its four silver buttons labeled A, B, C, and D, while the G1 Chameleon remote has plain black buttons.
How long does a typical installation take?
A basic engine kit installation typically takes about an hour for an average person to complete from start to finish. The company provides expert guidance to help customers find the perfect lighting solution, ensuring a seamless and hassle-free experience for both DIY and professional installations.
What are the starting prices for their main products?
Chameleon multi-color kits start at $249.99, while Skinny'z single-color kits begin at $169.99. The Shark Demon® LED Fog Lights for Harley-Davidson Softail, Touring, and Trike models range from $399.95 to $521.90, depending on the specific model and features.
How can customers place an order and get in touch?
The company ships orders nationwide and also offers local pickup and delivery options. They operate out of a PO Box in Harleysville, PA, and are available for contact via phone at (407) 255-8633 or email at [email protected] during business hours from Monday to Friday, 9am to 5pm.
Where can customers find the business or track their shipments?
Customers can track their orders online through the company's website. The business also participates in motorcycle shows and events, such as the Lone Star Rally in Galveston, TX, where they offer product displays and professional installation services.
What do reviewers say about the service?
Some reviewers on Facebook praise the company for their excellent service and workmanship, with one customer noting that the lights looked 'incredible' and the team was 'informative and fun to talk to.' Another verified customer described them as 'best in the business' with 'excellent service and excellent work.'
How long has the company been operating?
The company has been in the industry for over 15 years, growing from a small setup at shows to becoming one of the most comprehensive LED companies in the US. They have completed thousands of installations and continue to expand their reach across the country.
Where is the business located and what areas do they serve?
The business is located in Harleysville, Pennsylvania, and serves motorcycle enthusiasts nationwide. They have a presence at major motorcycle events throughout the year, making it easy for customers to visit their booth or schedule an installation.
What specific products and services are offered?
The company provides a wide range of LED lighting options, including multi-color kits, single-color kits, headlights, and modules. They also offer expert guidance to help customers choose the right lighting solution for their specific motorcycle model and aesthetic preferences.
What is the company's approach to pricing and accessibility?
The company emphasizes affordability and accessibility, designing their products to allow customers to customize their rides without breaking the bank. They aim to provide an easy and accessible way for motorcycle owners to enhance their bikes with high-quality LED lighting.
What are the details about shipping and sourcing?
The company uses industry-leading manufacturers to source their top-quality LED lighting products, ensuring reliability and performance. They also offer a flat-rate shipping and handling charge of $8.50 for returning defective products under warranty.
How can I contact Fastlightsleds Inc?
You can reach Fastlightsleds Inc by phone at 4072558633.
What is the official website of Fastlightsleds Inc?
The official website of Fastlightsleds Inc is fastlightsleds.com.
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About Fastlightsleds Inc
Fastlightsleds Inc is a family-owned retailer that sells LED lighting products and accessories for motorcycles. The company's offerings include multi-color and single-color accent lighting kits, headlights, fog lights, turn signals, and taillights compatible with Harley-Davidson and other motorcycle models. It also carries products from brands such as Ciro 3D and Custom Dynamics, and provides installation services at motorcycle shows and events. The business is based in Harleysville, Pennsylvania, and ships orders to customers as well as offering local pickup and delivery.
- Website
- fastlightsleds.com
- Phone
- 4072558633
- [email protected]
