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The most awful experience at this garage in Broxbu...

The most awful experience at this garage in Broxburn branch, West Lothian.
7 Leggett Syke
EH52
Went in for something simple, change of brakes.
The did a bit of upselling and I said yes to some calipers which was quoted to me at £100.
Everything started well (08.15) but by 15.00 I was still waiting for them to complete.
When it came to the payment , the bill has gone up by £80 , so the ' good ' deal they sold the calipers on did not materialize.
I am sure Trading Standards would like to look into that.
Got into the car only to find that they went through my personal things and on the passenger seat it was covered in dirty black oil. The dirty oil was also on the glove compartment under the steering wheel and on the door.
I was then told that the work carried out was not under warranty.
Operator: Graham Lundie
Fitter: Alexksejs Kuzmins
Checked By: Michael Potts
As the brakes did not feel ok, I had them checked only to be told that they were not fitted correctly, putting mine and others life in danger.
In trying to get answers from the company got me nowhere . This is due to the fact that this company has no correct procedures for complaints, no customer service and no one is in charge. No head office!!!
Never again, despicable company.

👌 Farmer Autocare provided excellent service when ...

👌 Farmer Autocare provided excellent service when I brought my car in for repairs. The staff was friendly and knowledgeable, and they were able to fix the issue with my car quickly and efficiently. The prices were also reasonable, and I would definitely recommend their services. 👌

I visited Farmer Autocare recently for routine mai...

I visited Farmer Autocare recently for routine maintenance, and I was very impressed with the service. The staff was friendly and knowledgeable, and they were able to complete the work quickly. The prices were also fair. I would definitely recommend them.

I had an okay experience at Farmer Autocare. The s...

I had an okay experience at Farmer Autocare. The staff was friendly, but the service was not as good as I expected. The prices were reasonable. I might consider trying them again in the future.

I recently had my car serviced at this auto care s...

I recently had my car serviced at this auto care shop. The staff was friendly and professional, and they were able to fix the issue with my car quickly and efficiently. The prices were also reasonable. I would recommend Farmer Autocare to others.

I had a great experience with this auto care shop....

I had a great experience with this auto care shop. The service was excellent, and the staff was friendly and helpful. They were able to diagnose and fix the issue with my car quickly and efficiently. I would definitely recommend them to anyone in need of automotive repairs.

I have been a loyal customer of Farmer Autocare fo...

I have been a loyal customer of Farmer Autocare for many years, and they have always provided great service. The staff is friendly and knowledgeable, and they always go above and beyond to ensure that my car is in top condition. I highly recommend them to anyone in need of auto repair services.

👍 I visited Farmer Autocare for an oil change and ...

👍 I visited Farmer Autocare for an oil change and tire rotation, and I was extremely satisfied with the service. The staff was friendly and professional, and the prices were reasonable. I will definitely be returning for any future car maintenance needs. 👍

I recently had my car serviced and I was very happ...

I recently had my car serviced and I was very happy with the work done. The staff was friendly and efficient, and they were able to fix the issue with my car quickly. The prices were also reasonable. I would definitely recommend Farmer Autocare to others.

Farmer Autocare is a reliable and trustworthy auto...

Farmer Autocare is a reliable and trustworthy auto repair shop. I have been a customer for several years and have always been pleased with their service. The staff is friendly and knowledgeable, and they always go above and beyond to ensure that my car is running smoothly. I highly recommend them.

I recently had my car serviced at Farmer Autocare ...

I recently had my car serviced at Farmer Autocare and I was very impressed with the quality of service I received. The staff was knowledgeable and professional, and they went above and beyond to ensure that my car was in the best condition possible. The price was also very reasonable, and I would definitely recommend Farmer Autocare to others.