Fallon Ambulance Reviews

caring, competent and calming in a family crisis. As a nurse practitioner I witnessed the most efficient and calming care during this winter from hell!

The very best in emergency care, all the employees love what they do and their patients, skilled and knowledgeable in all facets of care!

I have been at Fallon for a while. Great company to work for. EMTs, Medics and CC drivers that actually care.

Shameful billing. My mother was transported 0.7 miles back and forth to South Shore Hospital and they submitted invoices totally over $4700. I wrote to their COO, Patrick "Sean" Tyler requesting an explanation and he ignored me. Let's see if he ignores the Attorney General's Office when they review his billing practices.

The company need to expand the parking lot of all the employees to park. Residents who lives around the area need to park so far from their houses because the employees took all the parking spots. I wish I can give this 0 stars.

Fallon sucks. One of the paramedics stole my patriots hat that my boyfriend had gotten me when we started dating out of my.l totaled car. And they put the NECK BRACE on wrong and caused me more pain than the actual accident did.

Will someone please tell me how Fallon ambulance can charge $3500.00 to go 5 miles!?
Why is Medicare paying these predatory prices?
Maybe the AG can tell me but unfortunately I doubt it.

Worst ever! Charged a bill of $4000 for a 5 mile ambulance service. Wow! Please never ever use their service. Going to fight this!

They are awesome! Super professional. I would use them anytime.

We needed an ambulance from MGH to Charlestown at 2:30am this morning. The hospital called Fallon Ambulance. Ali and Arron on time and were extremely kind and caring to my mom and I. These two gentleman could not have been nicer. They took a bad situation and made us both feel so much better after being at MGH emergency for eight hours. My mom has paid over $1000 since May on ambulance transportation. From now on when I am asked what service to call, I am going to say Fallon Ambulance because of the service we received. Thank you again,
Betty and Pauline..

The EMT s manning the Covid testing site at Salem High School are amazing! We were so impressed by their professionalism and their kindness when we went for our testing. We had unexpected car trouble while in line for testing, and several people immediately volunteered to help us, and to be sure we that had our tests. My family and I truly appreciate the work they are doing, and for going above and beyond when needed. Thank you all so much.

Fallon Ambulance Service has gone above and beyond to support the needs of our facility during the pandemic. The staff is patient, professional and kind. The Office staff is responsive and helpful. I would highly recommend Fallon Ambulance Service!!

Kevin and his team took care of me in my time of need and I am forever greatful

My son needed an ambulance ride while enrolled in college during the 2018 academic year. He was covered by both Blue Cross Blue shield student insurance, and my personal United Healthcare insurance from out of state. Fallon improperly handled the initial claims process and later refused to rebill the insurance companies after the coordination of benefits process was initiated by the two insurance companies (who are fighting over who pays.) Subsequently Fallon sent my son's bill to collections because they are hoping to get paid more out of network than the $500 that BC/BS will ultimately pay and are unwilling to participate in the insurance process. Predatory practices. Slimy to the max, and unhelpful personnel in the billing department. Avoid at all costs.

Had to transport my son from Newton-Wellesley to MGH for an emergency appendectomy. Ambulance crashed into a tree en route. Just got a bill for a balance after my insurance paid most, and when I called to explain I was frustrated they were even billing me was told "the service was provided." I responded it wasn't provided very well! Now I can't get anyone in billing to return my call but they seem to be capable of producing a collection notice for small dollar amounts.Travel at your own risk and don't expect patient care from their billing service department

This company will be gone in 2 years max. Junk trucks, employees who look completely unprofessional, morale nonexistent. Their biggest competitor gave them a 13-year headstart and they still managed to tank.