Fallbrook public utility district Review

About Fallbrook public utility district

Fallbrook Public Utility District: Providing Reliable Water and Wastewater Services in Fallbrook, California

Fallbrook Public Utility District (FPUD) is a public agency that provides water and wastewater services to the residents of Fallbrook, California. Established in 1956, FPUD has been serving the community for over six decades with its commitment to providing reliable and high-quality water services.

FPUD's mission is to provide safe, reliable, and cost-effective water and wastewater services to its customers while protecting public health and the environment. The district serves a population of approximately 35,000 people across an area of 85 square miles.

Water Services

FPUD's water system consists of three sources: groundwater wells, imported water from Northern California via the State Water Project (SWP), and recycled water. The district operates 11 groundwater wells that draw from local aquifers. These wells are monitored regularly to ensure that they meet state standards for drinking water quality.

The SWP provides imported surface water from Northern California through a pipeline system operated by Metropolitan Water District (MWD). FPUD receives an allocation of SWP water based on its contract with MWD. This source helps supplement local supplies during dry periods when groundwater levels may be low.

Recycled Water

FPUD also operates a recycled-water system that treats wastewater at its treatment plant before distributing it for non-potable uses such as landscape irrigation or industrial processes. This helps conserve potable drinking-water supplies by reducing demand for freshwater resources.

Wastewater Services

FPUD's wastewater system collects sewage from homes and businesses in Fallbrook through a network of pipes that lead to the district's treatment plant. The plant uses advanced technology to treat sewage before discharging it into the Santa Margarita River watershed.

The treated effluent meets strict state standards for discharge into surface waters while protecting public health and aquatic life downstream. FPUD also recycles some of this treated effluent back into its recycled-water system for non-potable uses such as irrigation or industrial processes.

Customer Service

At FPUD, customer service is a top priority. The district offers various programs designed to help customers manage their bills more effectively or reduce their overall usage:

- Budget Billing: Customers can enroll in this program which averages out their annual bill over twelve months so they can avoid seasonal spikes.
- Leak Detection Program: Customers who suspect they have leaks on their property can request free leak detection services from FPUD.
- Rebate Programs: Customers who install certain types of high-efficiency appliances or fixtures may be eligible for rebates offered by FPUD.
- Conservation Tips: FPUD offers tips on how customers can reduce their overall usage through simple changes like fixing leaks or adjusting sprinkler systems.

Conclusion

In conclusion, Fallbrook Public Utility District is committed to providing reliable and high-quality water and wastewater services while protecting public health and the environment. With over six decades of experience serving the community, FPUD has established itself as one of Southern California's leading providers of essential utility services.

Whether you're looking for information about your bill or need assistance with leak detection or conservation tips – our team at Fallbrook Public Utility District is here to help! Contact us today if you have any questions about our services or would like more information about how we can assist you!