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Based on 10 reviews, listing data and website checks · updated yesterday

What is F1 support limited?

F1 Support Limited is a local IT support company based in Surrey that helps businesses with installing, operating, upgrading, and securing their IT systems. The company offers solutions for small businesses, including office IT support, hosting, and backup services, aiming to take the headache of updates and hardware away from business owners.

How long has the business been operating and what is its experience level?

The company has been operating for over five years, with some clients noting they have used their services for 5+ years. They describe their team as having decades of combined experience in supporting businesses of all sizes, from small setups to larger organizations.

Where is the business located and which areas does it serve?

F1 Support Limited is located in Ripley, Surrey, GU23 6AF, and serves the local area including East Horsley and surrounding regions. They offer both on-site and remote help, ensuring teams of 1 up to 50 can receive a personal service with flexible solutions designed for specific business needs.

How can a new customer get started or request a quote?

Clients can get started by requesting a free, no-obligation quote through the company's website or by calling their contact number. The process involves understanding the business's requirements, explaining solutions in simple terms without IT jargon, and providing a tailored solution for their specific needs.

What specific IT services and products does the company offer?

The company offers a range of IT services including office IT support, hosting for applications and websites, and reliable data backup solutions. They emphasize flexibility with a variety of solutions designed to suit the unique requirements of each business they support.

What makes this business different from competitors according to its own words?

According to the business's website, they are highly regarded for building an outstanding reputation in the local area over the years. They claim to have a full range of IT services from procurement to software updates, equipped to support teams of varying sizes.

How recent are the reviews and what is the current rating split?

Recent reviews on Trustburn show a 4.3 out of 5 rating from 10 reviews, with the most recent feedback coming in October 2023. The rating split includes several 5-star reviews praising responsiveness and helpfulness, alongside a few 3-star reviews mentioning occasional delays in resolution times.

What do reviewers praise about the service?

Reviewers frequently praise the company for being quick to respond, knowledgeable, and friendly, with many noting that problems are resolved efficiently and timely. Some customers also appreciate the calm and step-by-step approach taken by the support team during urgent issues.

What do reviewers complain about or find less than ideal?

Some reviewers mention that while most queries are resolved well, there were a few instances where they had to wait longer than expected for a resolution. One review described the service as average due to these occasional delays in response times.

How does the business handle support and response times?

The company's website states that they have a range of solutions designed with the business in mind, offering flexibility in their approach. They also mention providing a personal service with on-site and remote help available to ensure systems are working when needed.

What should a first-time customer know before choosing this service?

A first-time customer should know that the company takes time to understand requirements and explains things in simple terms. They offer a free, no-obligation quote and are known for being helpful, reliable, and fully supportive of their clients' needs.

Who exactly does this business suit and who might it not suit?

The company suits small and growing businesses, as well as teams of 1 up to 50, who need a personal service with on-site and remote help. They are particularly well-suited for those looking for flexibility and a range of solutions designed to fit their specific business needs.

What other websites or news say about the business?

The business's website mentions that they have spent years building an outstanding reputation in the local area. They also highlight their flexibility and the ability to provide solutions tailored to the unique needs of each client.

What is the team structure and reach of the business?

The company's team has decades of combined experience in supporting businesses of all sizes, and they offer a full range of IT services from procurement to software and updates. They are equipped to support teams of 1 up to 50 with a personal service that includes on-site and remote help.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

Unit30125 Fs
Reviews 1

The support provided by F1 Support Limited has been average. While they have resolved most of my queries, there were a few instances where I had to wait longer than expected for a resolution. Overall, their services are satisfactory.

Vincent Abramowski
Reviews 1

I have been a customer of this company for quite some time now and I must say that I am impressed with their services. They have provided me with quick solutions to all my queries without any hassle. I would rate them as excellent.

Sima Roy
Reviews 1

I have been using F1 Support Limited for a few months now and I am quite satisfied with their services. The company has been helpful and responsive whenever I had any issues or questions. Their support team is knowledgeable and friendly. Overall, I would rate them as excellent.

Debbie Olson
Reviews 1

I have been using the services of F1 Support Limited for quite some time now and I must say that they have exceeded my expectations. Their team is always available to assist and their response time is commendable. I would rate them as excellent.

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About F1 support limited

We’re a local IT Support company based in Surrey that can help you with installing, operating, upgrading and overall security of your IT systems. Call us today!

Address
25 Station Parade, Ockham Rd