Express Global Logistics

Express Global Logistics is a global freight and logistics company operating since 2003, providing air, ocean, and road shipping services across more than 140 countries. The business handles 2.4 million shipments per year and operates a full-stack freight network under a single bill of lading. It serves clients ranging from Fortune 50 manufacturers to first-time exporters with services including air freight to 220+ airports, FCL and LCL ocean freight, and cross-border trucking.

To get started, customers can request a quote online through the website, where the team replies within the hour, 24/7. The company offers same-day pickup in 90+ cities for air freight and weekly direct sailings on major trade lanes for ocean freight. Once a shipment is booked, customers receive real-time visibility via GPS-grade tracking with proactive SMS and webhook updates.

The company provides end-to-end cargo insurance coverage of up to $2M per shipment, which is automatically applied to every booking. Additionally, they offer in-house customs brokerage at 38 ports to cut dwell time by 60%. For road freight, they use dimensional weight calculations of 1000 kg / m³, while air freight uses 166 kg / m³.

Express Global Logistics operates 12 bonded fulfillment centers that are fully WMS-integrated with customer ERP and ecommerce platforms. These hubs support pick, pack, and kitting services alongside returns and reverse logistics. The network includes strategically placed warehouses designed to handle everything from 50kg air parcels to 80,000-ton bulk charters.

The company claims to have a 99.2% on-time delivery rate across all lanes, supported by a 24/7 live operations desk with a 15-minute response SLA. They also offer temperature-controlled lanes and hazmat certification for dangerous goods. Charter and consolidation options are available for time-critical loads up to 100t.

According to the company, their proprietary routing software called 'Atlas' now powers all bookings and provides real-time visibility from pickup to last-mile. This technology allows customers to know exactly where their freight is, what it costs, and when it lands. The platform supports next-flight-out service for urgent shipments.

The business serves over 140 countries and operates from a global headquarters located at 49 Featherstone St, London EC1Y 8SY, United Kingdom. They have established 38 global offices and coordinate operations across North America, the EU, and the GCC. The company has been moving cargo for 21 years since its founding in Long Beach, CA.

Customers can contact the business via WhatsApp only at +44 7882 506105 or by emailing [email protected]. The contact form on the website ensures a specialist replies within the hour. The company registration number is SC096443 EGL, and they hold IATA #00-1-2345 and FMC OTI #029384N.

Reviewers praise the company for its smooth freight experience, noting that every checkpoint is updated in real time. One Operations Director described it as the smoothest experience they have had, while a Logistics Manager mentioned that insurance claims were settled within a week. A Founder highlighted that the QR-tracking system saved them from needing a dedicated support hire.

The company states that customs clearance takes approximately 4 hours when using their in-house brokerage. They also claim to reduce dwell time by 60% through this method. The air freight service specifically offers time-critical priority cargo with same-day pickup capabilities in many cities.

The business is certified by the International Transport Workers' Federation (ITF). They emphasize that their network is built by ex-shipping line operators to provide fairer pricing and radical transparency. The company also notes that they have acquired EuroLogix to expand their EU road network.

The shipping terms state that the shipper is responsible for packaging goods to withstand normal handling and marking fragile items appropriately. Prohibited items include currency, live animals, and hazardous materials without prior approval. Storage fees apply after 5 business days if a shipment cannot be delivered.

The company offers a 15-minute response SLA for their 24/7 live ops desk, day or night. They also provide a 166 kg / m³ volumetric weight calculation for air freight charges. The website mentions that they have been moving the world's cargo with precision, speed, and accountability since 2003.

The official website of Express Global Logistics is expressgloballogs.site.

On Trustburn, Express Global Logistics has a rating of 4 out of 5 based on 3 reviews.