I recently had a poor experience with eXplain. The website was slow and difficult to navigate, and the customer service was unresponsive. The products I received were not as described, and the return process was a nightmare. I would not recommend this company.
Haven't used eXplain yet?
Ask AI
What reviewers say about eXplain
Customers generally describe the products as top-notch or fantastic and praise the website for being easy to navigate with a smooth checkout process. Many reviewers highlight that customer service is excellent, friendly, and helpful, while others note that delivery is prompt and items match their descriptions. However, a portion of reviewers report that the website was slow, service was unresponsive, and product quality was average or disappointing.
What does eXplain do?
eXplain provides market intelligence solutions to companies doing business with governments by leveraging proprietary technology to collect and analyze unique datasets. These solutions help clients identify and understand local events, stakeholders, opinions, and regulations. The company previously developed leading campaign targeting software used by over a thousand campaigns across Europe.
Are there any complaints about eXplain?
The reviews on file mention that some customers found the website slow or difficult to navigate and experienced unresponsive or unhelpful customer service. Additionally, there are complaints that products were not as described, of lower quality than expected, and that the return process was a nightmare or frustrating.
What do people say about eXplain outside Trustburn?
Outside of Trustburn, it is mentioned that the company uses artificial intelligence to scan databases that are typically not read in order to alert users when opportunities appear.
Post your question publicly β other visitors, and whoever manages this page, can answer. It will be visible on this page.
Want to hear about this company again? Follow it and we’ll email you when a new review appears.
AI-generated from reviews on this page. Verify anything important with the company directly.
9 Reviews
π I absolutely love eXplain! Their products are top-notch and their customer service is excellent. The website is easy to navigate, and the checkout process is hassle-free. I've purchased multiple items from them and have always been satisfied with my purchases. Highly recommended!
I recently made a purchase from eXplain and I must say, I was impressed with their products. The website was user-friendly and the checkout process was smooth. The delivery was prompt and the items were exactly as described. I would definitely recommend them to others.
I had a rather disappointing experience with eXplain. The website was difficult to navigate, and the customer service was unhelpful. The products I received were not up to the expected quality and the return process was frustrating. I would not recommend this company.
I'm really happy with my recent purchase from eXplain. The website was easy to use and I found exactly what I was looking for. The customer service team was friendly and helpful. Overall, a great experience.
Recently, I made a purchase online and I am happy with the overall experience. The website was user-friendly and the products were exactly as described. The customer service was helpful and responsive. I would definitely shop with them again.
π I had an amazing experience with eXplain! Their products are fantastic, and their customer service is top-notch. The website is super easy to navigate, and the checkout process is a breeze. I couldn't be happier with my purchase!
π eXplain is amazing! Their products are top-notch and their customer service is outstanding. I love their website, it's so easy to navigate and find what I need. The quality of the items I received exceeded my expectations. Highly recommend this company!
I had an average experience with eXplain. The customer service was satisfactory, but I expected more from their products. The website was easy to navigate, but the overall quality of the items I purchased was just average. I wouldn't say it was terrible, but it wasn't excellent either.
Questions & Answers
No questions yet β be the first to ask.
Sign in to post
Your text is saved β you'll come right back to post.
or with email
Don't have an account? Create one
News & Press
No news yet. This is where the business shares its own updates and press.
Photos
No photos yet. Photos shared by reviewers will show up here.
About eXplain
Explain provides market intelligence solutions to companies who do Business with Governments. Explain leverage proprietary technology to collect and analyze unique datasets to help companies identify and understand local events, local stakeholders, local opinions and local regulation.
Previously known as Liegey Muller Pons, Explain developed a leading campaign targeting software used by more than a thousand campaigns across Europe, including the last two French winning presidential bids. Over the past two years, Explain has successfully diversified its portfolio of clients and now mostly works with private companies.
- Website
- explain.fr
- [email protected]
