I recently used this company's services to ship so...
I recently used this company's services to ship some important items, and while they did deliver within the expected timeframe, I found their customer service to be lacking. The website was not very user-friendly, and I struggled to find the information I needed. Additionally, the tracking system was not as accurate as I would have liked, causing some anxiety about the location of my package. On a positive note, the shipping cost was reasonable, and the items arrived in good condition. However, I believe there is room for improvement in terms of communication and providing a smoother overall experience for their customers.