The AI voice interviews seem like a fantastic way to get honest feedback, though I wish the pricing was clearer for small teams right away.
Haven't used Exid yet?
Ask Trustburn
Questions about Exid
What is Exid?
Exid is an AI-led voice interview platform that conducts confidential exit interviews with departing employees using an AI interviewer named Aria. It anonymizes responses before sharing combined themes and trends with leadership, targeting people-first teams at companies like Northwind, Lumen, Corewave, Vantage, Halcyon, and Meridian. The service supports multiple languages, configurable templates, and is offered on a free trial basis through its website.
What languages does Exid support?
The platform supports English and Bahasa Indonesia today, with more languages on the way. Users can pick the language per employee, and Aria's voice, questions, and responses adapt accordingly. This multilingual capability allows the service to operate in different linguistic markets without requiring separate tools.
How does Exid ensure confidentiality?
Departing employees speak candidly because their individual answers aren't shown to their employer until enough people have taken part. Leadership sees combined themes and trends instead of raw data, ensuring privacy by design. This confidentiality encourages honest feedback during the exit process.
Can I customize the interview templates?
Users can build multiple interview templates with their own sections, topics, and pre-set questions tailored by role, region, or department. The platform allows customization of the interview flow to fit specific organizational needs. This flexibility helps companies adapt the exit interview process to their unique culture.
How does the interview process work?
The process involves setting up a template, sending a private single-use link to the departing employee, and then acting on the insights. No calendars, coordinators, or awkward face-to-face meetings are required. This streamlined workflow integrates easily into existing offboarding procedures.
How does Aria conduct the interviews?
Aria conducts the interview by asking the right follow-ups in real time instead of using a static form. The AI interviewer holds a natural spoken conversation to gather detailed feedback. This dynamic approach captures more nuanced information than traditional surveys.
What are the pricing and trial terms?
The service offers a 14-day free trial with no credit card required to get started. Users can set up the platform in minutes through a secure single-use interview link. This low barrier to entry allows companies to test the service before committing.
Who is Exid designed for?
The platform helps companies understand why employees leave by analyzing conversation themes and feedback consistency. It targets people-first teams seeking to reduce turnover through actionable data. The service aims to provide insights that leadership can actually act on.
What is the current rating and review count?
The Trustburn rating is 3.6 out of 5 from 5 reviews. The platform aims to help companies understand why employees leave by analyzing conversation themes and feedback consistency. The service processes voice inputs into reports that strip identity while highlighting key issues.
How can I contact Exid?
You can reach Exid by e-mail at [email protected].
What is the official website of Exid?
The official website of Exid is exid.ai.
Post your question publicly — other visitors, and whoever manages this page, can answer. It will be visible on this page.
Want to hear about this company again? Follow it and we’ll email you when a new review appears.
Based on reviews, listing data and the company's website. Verify anything important with the company directly.
5 Reviews
Exid addresses a critical pain point in HR by replacing slow, awkward exit interviews with an automated, voice-led process. The platform’s ability to conduct confidential conversations in multiple languages, including English and Bahasa Indonesia, allows for broader data collection without language barriers. By clustering recurring themes such as inconsistent feedback or workload issues, Exid provides actionable insights rather than just raw data. The dashboard offers a clear view of interview status, while the single-link system eliminates scheduling friction. For organizations looking to standardize their offboarding data, this tool appears to offer a scalable, cost-effective alternative to manual HRBP efforts, potentially freeing up significant hours per month.
From the information available, Exid presents a compelling solution for modernizing exit interviews through AI voice conversations. The platform supports multiple languages and allows for configurable templates, which could be valuable for diverse teams. However, without more data on actual user outcomes or specific performance metrics beyond the provided calculator, it is difficult to fully assess the long-term value. The claim of significant time savings appears logical, but the quality of the anonymized insights remains something to verify once deployed in a real-world setting.
Exid’s AI-driven voice interviews offer a refreshing alternative to static forms, allowing departing employees to speak naturally while ensuring anonymity. The ability to generate structured insights from these conversations helps leadership identify recurring themes like feedback consistency or workload issues before they become systemic problems. This approach seems far more effective than traditional methods.
The information available suggests a promising tool for exit interviews, yet the specific pricing tiers remain somewhat unclear for smaller teams evaluating the service.
Questions & Answers
No questions yet — be the first to ask.
Sign in to post
Your text is saved — you'll come right back to post.
or with email
Don't have an account? Create one
News & Press
No news yet. This is where the business shares its own updates and press.
Photos
No photos yet. Photos shared by reviewers will show up here.
About Exid
Exid provides an AI-led voice interview platform designed to conduct confidential exit interviews with departing employees. The service uses an AI interviewer, named Aria, to hold spoken conversations with employees and collect feedback in real time. Responses are anonymized before being shared with the employer and organized into structured reports that highlight themes and summaries for leadership. The platform supports multiple languages, configurable interview templates, and is offered on a free trial basis through its website.
- Website
- exid.ai
- [email protected]
- Categories
- Computer software
