Unfortunately i have to leave a negative review, i...
Unfortunately i have to leave a negative review, i placed a reservation online 2 weeks prior to a departure to Wyoming for a Uhaul truck, upon arriving, the owner at the counter, couldn't believe the rate i was given and decided to CANCEL my reservation and start over, thus making the cost of my Uhaul over 600.00 more than what i reserved it for. I didn't have time to argue as we were leaving the next day, upon bringing the truck back a day early, i was then charged AGAIN another 900! no explanation for why, just charged my card- luckily i was able to get a hold of corporate whom investigated their mistakes and refunded my money but what a horrible experience, i have since stopped renting at UHAUL Authorized dealers as their standards arent the same as an actual UHAUL Store. Buyer beware... they definitely need more training!
