👌 My experience with EXact was very positive. The customer service was great, they were very helpful and responsive. I am happy with the quality of their products and would recommend them to others.
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Questions about EXact
What is EXact?
eXact learning solutions is a technology company providing software for knowledge and learning content management, allowing users to author, manage, and deliver digital content across multiple outputs. Their products are designed and engineered in Italy and distributed globally, leveraging over 20 years of experience. The company serves clients in various sectors including defense, education, finance, healthcare, ICT, manufacturing, public sector, and retail.
What specific products or services does EXact offer for education and content management?
The company offers a digital solution for schools that prioritizes accessibility and collaboration while keeping information and data protected. They also provide an authoring tool designed to decrease the propagation of mistakes or obsolete content through a single edit with AI assistance. Additionally, they offer a digital repository to store, organize, create, and reuse documents in any file format.
What hosting and deployment options are available for EXact's software?
Clients can choose from private SaaS hosted in a Tier IV certified Data Center of Fastweb, SaaS hosted on cloud platforms like Amazon AWS, Microsoft Azure, or Google Cloud, or an on-premise deployment behind their firewall. The company also provides professional services such as setup, consulting, training, and hosting solutions tailored to organizational needs.
How does EXact handle content delivery and localization?
The platform supports multiple output delivery, allowing learners to measure improvements and analyze content effectiveness. It also includes a localization engine that uses AI-based machine translation to adapt content to cultural differences and local customs beyond simple translation.
Which eLearning standards and integrations does EXact support?
The system supports SCORM 1.2, SCORM 2004 3rd edition, and xAPI eLearning standards. It also integrates with third-party LMSs and offers Single-Sign-On methods including SAML 2.0, Auth0, and Integrated Windows Authentication. APIs are provided for content management, project management, authentication, security, and users.
What certifications and compliance standards does EXact adhere to?
The company complies with ISO/IEC 27001:2022 for Information Security Management System, UNI EN ISO 9001:2015, 14001:2015 for Environmental Management, and 45001:2018 for Occupational Health and Safety. Their authoring tool outputs are fully compliant with WCAG 2.0 for content accessibility.
What is the size and history of EXact?
The company has over 10,000 active users, 40+ active clients, and has completed over 100 projects. They have a team of 25+ members and have been in business for over 20 years, formerly part of the publishing house Giunti.
Where is EXact located and how can it be contacted?
The company has offices in Genoa, Bari, and Rome, with its legal headquarters in Milan. They can be contacted via their operational office numbers in Genoa and Bari, or the legal headquarters number in Milan, and through their website's contact form.
What do reviewers praise about EXact?
Some reviewers on Trustburn praise the company's excellent customer service, responsiveness, and prompt issue resolution. They also appreciate the high quality of the products and the reasonable pricing, with many expressing satisfaction with their purchases.
How can a new customer get started or test EXact's software?
The company offers a sandbox environment for testing the LCMS, allowing potential customers to try the software before committing. They also provide a wide range of products to choose from, catering to various business needs.
What features make EXact's authoring tool stand out?
The platform allows users to create customized templates, explore a WYSIWYG editor, and use multiple output editing and preview features. It also supports responsive layout for multi-device content delivery and a rendering engine for content transformation.
How does EXact support project management and task tracking?
The company provides project management tools to organize work with personalized workflow templates, monitor task deadlines and dependencies, and report on project activities and outcomes. They also offer a cards view to easily monitor and manage activities.
How does EXact help organizations implement their solutions effectively?
The company advises clients to use their products effectively through configuration workshops focused on metadata, user roles, logical domains, and workflows. They also offer a train-the-trainer approach for deploying training programs.
What additional resources and partnerships does EXact offer?
The company's website mentions that they partner with innovative organizations in shaping the future of content. They also provide a public contribution section and resources for users to learn more about their technology.
What is the official website of EXact?
The official website of EXact is exactls.com.
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8 Reviews
I recently made a purchase from EXact and I must say that I am really impressed with their products. The quality is top-notch and the prices are reasonable. The customer service is also very good, they were prompt in answering my queries and resolving any issues. Overall, I had a great experience with EXact and I would highly recommend them.
I recently purchased from EXact and I am very impressed with their service. The products are of high quality and their customer service is excellent. They have a wide range of products to choose from. I am satisfied with my purchase and would highly recommend EXact.
👍 The customer service at EXact is top-notch! They were very helpful and responsive to my needs. I had a few questions about their products and they provided me with all the information I needed. I would definitely recommend them to others.
I had a positive experience with this company. The products were of good quality and reasonably priced. The customer service was also satisfactory. Overall, I am happy with my purchase from EXact.
I had a really great experience with EXact. Their website was easy to navigate and their customer service was excellent. I had a minor issue with my order and they resolved it quickly and efficiently. I would definitely recommend EXact to others.
😊 EXact provided me with excellent customer service. They were very friendly and answered all my questions promptly. I am satisfied with my purchase and would definitely buy from them again.
The service provided by the company was really good. I was impressed with their prompt response to my queries and the overall professionalism. They exceeded my expectations and I am satisfied with their service.
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About EXact
eXact learning solutions is a leading technology company providing software solutions for knowledge and learning content management to author, manage and deliver new generation, multiple output learning content.
Their clients operate in various business areas, including defense, education, finance, healthcare, ICT, manufacturing, public sector and retail. Their products are designed and engineered in Italy and distributed globally, leveraging more than 20 years of experience.
- Website
- exactls.com
- [email protected]
