While the base plan is free, the premium tier introduces additional modules. It is advisable to verify which specific features trigger the per-user pricing before committing to the paid tier for larger teams.
Questions about Evrondesk
What is Evrondesk?
Evrondesk is a cloud POS system built by Capra for restaurants, bars, cafés, quick-service chains, food trucks, cloud kitchens, and hotel F&B outlets. It handles registers, kitchen displays, tables, online and QR ordering, inventory, loyalty, staff management, and reports, all while keeping operations functional even when the internet is down.
What hardware is required to run the system?
The platform runs on any device with a modern browser, including Windows and Mac computers, iPads, Android tablets and phones, iPhones, and Chromebooks. It installs as a browser-based app and does not require proprietary hardware, allowing venues to use the tablets and computers they already own.
How much does the service cost and what are the plan limits?
Pricing starts at US$29 per month for the Starter plan with up to 2 devices, rising to US$59 for Growth with 5 devices, and US$99 for Pro with 12 devices. All plans are billed monthly per location with no setup fee, no contract, and no cut of card sales, with a 14-day free trial available without a credit card.
How does the offline mode function during an internet outage?
The system is designed to work completely offline, with registers and handhelds continuing to take orders and payments when Wi-Fi fails. Online orders and delivery app requests wait for the connection to return, after which data syncs automatically.
How does the platform integrate with third-party delivery applications?
Venues can connect to delivery apps like foodpanda, Talabat, Uber Eats, DoorDash, and Swiggy through aggregators such as Deliverect or UrbanPiper, or via direct integrations. The system matches orders by SKU to prevent duplicates and flags unmatched items rather than dropping them.
Which countries and tax regulations are supported?
Evrondesk supports multiple languages and markets including the US, UK, Europe, Canada, Australia, UAE, Qatar, Saudi Arabia, Singapore, India, Sri Lanka, and Pakistan. It handles local tax rules, such as FBR and PRA in Pakistan and ZATCA-format QR codes in Saudi Arabia.
How does the kitchen display system manage order routing and alerts?
The kitchen display system routes tickets to specific stations like the grill, fryer, bar, or pastry using timers and color alerts. Cooks can bump orders with a tap, and expo staff can see what is ready while servers view the same information.
What inventory and staff management features are included?
Staff can manage roles and PINs for voids, refunds, and big discounts, while inventory tracks stock down by recipe to calculate food cost and waste. The system also supports rotas, timesheets, and advanced reports like menu engineering and prime cost analysis.
What API capabilities are available for developers?
The platform includes a REST API with scoped keys and signed webhooks, allowing developers to access menu, orders, customers, stock, and reports programmatically. A developer docs page is available for integration questions.
What payment methods and tax features are supported?
The system supports various payment methods including cash, card terminals, wallets, gift cards, and store credit, with online payments processed through Stripe. It also handles sales tax, VAT by item, tips, and service charges.
Who is behind the company and what is their philosophy?
Evrondesk is built by Capra, a software company led by founder Aamir Raza, who writes the guides on the site and works with restaurant owners to determine future features. The company positions itself as offering honest software with no lock-in.
How does the system unify different operational areas?
The platform is designed to work across the entire venue, from the front door to the pass, combining dine-in, takeaway, delivery, and bar tabs on one screen. It aims to replace separate tools like a till, kitchen printer, delivery tablet, and spreadsheet for stock.
How does the system handle multiple locations?
The system allows for multi-location reports and stock transfers, with each location having its own plan while reports can combine all of them. As many locations as needed can be run under the same account.
How does the system accommodate hotel food and beverage outlets?
Evrondesk is not a hotel PMS but supports hotel F&B outlets including restaurants, bars, room service, and banqueting with charge-to-room functionality. A property management system for rooms and reservations is noted as a future roadmap item.
How can I contact Evrondesk?
You can reach Evrondesk by e-mail at [email protected].
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The free plan looks useful for small teams, though advanced features require upgrading to the paid tier.
It is fantastic to see a platform that truly combines CRM, help desk, and workflows into one space! The visual pipelines look incredibly intuitive, and the ability to build automations without coding is a huge win. The free plan is generous, making it easy to scale as the team grows.
From the information available, Evrondesk presents a compelling value proposition for teams seeking to consolidate their operational stack. The platform integrates contacts, deals, tickets, and workflows into a single interface, which directly addresses the common pain point of managing disparate tools. The inclusion of an AI copilot for summarizing deals and drafting follow-ups suggests a significant reduction in administrative overhead. Furthermore, the no-code automation builder allows non-engineers to configure workflows, empowering operations teams to manage processes without technical dependency. The availability of a free forever plan lowers the barrier to entry, allowing organizations to evaluate the software’s fit without financial commitment. The emphasis on data ownership, with features like full export and granular permissions, provides necessary security assurances for enterprise-grade usage. Overall, the structured approach to combining CRM capabilities with support and reporting tools seems designed to enhance clarity and speed for fast-moving teams.
The onboarding process appears straightforward, taking under five minutes to configure. Having all tools in one workspace eliminates the need for multiple subscriptions. The free tier offers substantial functionality for growing teams without requiring a credit card.
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About Evrondesk
Evrondesk is a customer relationship management (CRM) software platform designed for business teams. It combines contacts, deals, ticketing, workflows, reporting, and an AI copilot into a single workspace. The product includes features such as visual deal and ticket pipelines, no-code workflow automations, customizable dashboards, a shared inbox, custom objects, and enterprise security options including SSO, role-based access control, and audit logs. Evrondesk offers a free plan with no credit card required and positions itself as a replacement for multiple separate tools such as a CRM, help desk, forms builder, and reporting app.
- Website
- evrondesk.com
- [email protected]
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- Computer software
