I went there a few times and noticed the incredibl...
I went there a few times and noticed the incredible lack of supervision in the skate park. (None to be exact!) The last time we went one child fell and was bleeding from the nose and complaining of a head ache immediately after falling. We went in and very little reaction and I noticed they had a hard time finding the first aid kit. They finally gave me an ice packet after I had to ask a few times for one. They saw all the blood and still nothing so I took over and helped the child. Then another child got hurt to the point I had to carry him and this time no reaction by the three boys behind the counter. Finally one came over I asked for ice and he said they have no ice! I find it outrageous this place that is for kids and a level of danger carries no ice in their refrigerator. In complete shock I asked again and Thomas ( rude employee) said in front of everyone - what don t you understand we have no ice. So not only did they not help at all but he was so rude and condescending. I also suspected that he was not in his right mind by the glassy eyes, lack of energy to help and hostile attitude. I contacted the general manger and have yet heard from him. I would think a concussion and hurt legs would warrant either a phone call or email of which I gave him. Be very careful of this place. As I was leaving someone yelled it s not their responsibility to help!