I recently used a company for my insurance needs f...
I recently used a company for my insurance needs found at their website. The process was relatively straightforward, and I was able to get the coverage I needed without too much hassle. However, I did find the customer service to be somewhat lacking in terms of responsiveness and friendliness. It would have been nice to feel a bit more valued as a customer. Additionally, the website could benefit from being more user-friendly and intuitive. Overall, the experience was average. I received the services I needed, but there is certainly room for improvement in terms of customer experience and website functionality.