I recently used the services of Essential instructions inc. and I must say I was impressed. The website was user-friendly and contained all the necessary information. The communication was excellent, and the team was responsive to my needs. I would definitely recommend their services to others.
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What reviewers say about Essential instructions inc.
Customers generally describe Essential instructions inc. positively, frequently praising the ease of navigating the website and the helpfulness, promptness, and attentiveness of the customer service team.
What is Essential instructions inc.?
Essential instructions inc. is a technical writing and developer relations consultancy based in Burnaby, British Columbia, Canada. The business offers fractional technical writing and DevRel consulting, helping organizations with documentation, developer outreach, and strategies for technical audiences. Services include developer guides, user guides, API references, SDKs, code samples, knowledge recovery, content migration, and learning resources like technical blogs and whitepapers.
What specific services and deliverables does the business provide?
The company's core services include technical documentation, knowledge recovery and content migration, learning resources, and developer relations. Specific deliverables mentioned are interactive PDF forms, technical patents, RFP responses, and Wikipedia pages. They also offer friction audits and GTM coaching to help organizations communicate effectively with developer audiences.
What is the history and background of the team behind the business?
Dana, the founder and technical writer, started his programming career in the late 90s developing business software before becoming a software engineer for Electronic Arts, Canada in 2000. He helped ship multiple video game titles and developed internal tools and libraries before pivoting to full-time technical writing around 2005.
How long has the business existed and what major milestones occurred?
The business has been operating since at least 2010 when the founder left EA to start his own technical writing consultancy. In 2016, he crossed paths with Caroline Lewko and began working with DevRel.agency (DRA) and its affiliate Relaris Group, leading DevRel into the AI age.
What industries and technical areas has the business worked in?
The founder, Dana, previously served as EA's first Knowledge Engineer, documenting APIs to user guides. He has experience spanning high tech, safety regulators, mechanical systems including cranes and boiler rooms, and mining reports.
Where is the business located and who are some of its notable clients?
The business is located in Burnaby, British Columbia, and serves clients across Canada and internationally. They have worked with companies ranging from startups to Fortune 500s, including Qualcomm and Electronic Arts.
What types of organizations does the business target and what areas does it cover?
The website states that the business helps organizations of all sizes, from startups to Fortune 500s. It also mentions working with safety regulators and mechanical systems like cranes and boiler rooms, as well as mining reports.
What is the current rating and how recent are the reviews?
The business has a 4.3 out of 5 rating from 8 reviews on Trustburn. The reviews are recent, with the most recent dated November 1, 2023, and the oldest dated December 9, 2022.
What do reviewers say about their experience with the business?
Reviewers praise the business for its user-friendly website, excellent customer service, and prompt responsiveness. They also highlight the team's efficiency in addressing concerns and providing clear instructions.
What specific aspects of the business do reviewers highlight positively?
Some reviewers mention that the business is reliable and provides timely updates. They also note that the website is intuitive and easy to use, and the team is efficient in addressing concerns.
What is the official website of Essential instructions inc.?
The official website of Essential instructions inc. is essentialinstructions.ca.
Is Essential instructions inc. on social media?
Essential instructions inc. has official profiles on Linkedin.
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8 Reviews
Essential instructions inc. has been a reliable company to work with. Their website is easy to navigate, and their customer service is excellent. They always respond promptly to any questions or concerns. I highly recommend them to anyone in need of their services. Keep up the good work!
😊 I am extremely satisfied with the services of Essential instructions inc. The website is easy to navigate, and the customer service is fantastic. They were very helpful and responded quickly to my inquiries. Keep up the great work! 👏
👍 Essential instructions inc. exceeded my expectations. The website provided all the necessary information, and their customer service was top-notch. They were friendly, attentive, and helped me throughout the process. I'm really satisfied with their services. 👏
I had a really positive experience with Essential instructions inc. Their website is user-friendly and easy to navigate. The customer service was excellent - the representative was friendly, knowledgeable, and helped me find exactly what I was looking for. I would highly recommend this company!
👍 Essential instructions inc. is an amazing company to work with. The website is straightforward, and their customer service is exceptional. They were helpful and answered all my queries promptly. I'm really happy with their services. 👏
The service from Essential instructions inc. was great. They provided timely updates and delivered everything as promised. The website was intuitive and easy to use. I would definitely choose them again for any future needs.
I had a pleasant experience with Essential instructions inc. Their website is user-friendly and provides clear instructions. The customer service was excellent, and the team was efficient in addressing my concerns. I highly recommend them!
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About Essential instructions inc.
- Website
- essentialinstructions.ca
- Categories
- Writing and editing
