Questions about Emergency Physicians Of Naples, LLC
What is Emergency Physicians Of Naples, LLC?
Emergency Physicians Of Naples, LLC, also known as EPN Urgent Care, is a neighborhood urgent care and occupational medicine practice that has been serving the Naples area since 2004. The facility is managed by TeamHealth and provides episodic care for non-life-threatening injuries and illnesses, aiming to treat patients in about an hour. It serves residents and visitors of Naples, Immokalee, Estero, and Golden Gate, and is located at 6400 Davis Boulevard, Suite 101 in the Countryside Commons plaza.
What makes this urgent care center different from competitors?
The practice emphasizes patient satisfaction and convenience as key differentiators, stating that their clinicians provide the highest quality care when and where it is needed. They highlight a commitment to exceeding expectations through a caring staff and convenient location, which they believe is why over 13,000 patients choose them annually. The website notes that they strive to have patients in and out quickly, valuing time above all else.
How do I book a visit or reserve a time?
Patients can reserve a time in line to get care at their convenience, though this is not an appointment and is subject to delays from critical conditions. The facility uses a 'Reserve A Time' system where patients receive a text when it is time to check in, allowing them to rest at home or stay at work until their turn arrives. This feature is designed to offer flexibility and comfort for those seeking prompt medical attention.
What are the opening hours and location details?
The center operates Monday through Friday from 8 am to 7 pm and Saturday and Sunday from 8 am to 2 pm. Patients can arrive without an appointment, and the facility is situated between the Mobil Rebel gas station and Heritage Trail in the Countryside Commons plaza. These hours and location details are provided on their website for easy access by the community.
What do reviewers say about the medical care and facility?
Multiple reviews mention that the doctors are knowledgeable, thorough, and take the time to explain diagnoses and treatments in detail. Patients consistently report feeling well taken care of, reassured, and comfortable throughout their visits. The facility is also described as clean, well-maintained, and comfortable, contributing to a positive overall experience.
How recent are the reviews and what is the rating?
The practice treats over 13,000 patients a year and has a Trustburn rating of 4.1 out of 5 from 8 reviews. The most recent review was posted on October 25, 2023, and the rating distribution includes several 5-star ratings alongside some lower scores. This data reflects the overall satisfaction of the patient base over time.
What are the pricing and payment terms?
The website states that fees vary depending on the level of services provided and are generally approximately one-third of those charged by emergency departments. Patients are required to provide payment or proof of insurance prior to treatment, and all fees are displayed in the center in compliance with Florida law. Co-pays are determined by the insurance plan but are usually much less than those for an emergency room visit.
What insurance plans are accepted and what occupational health services are offered?
The facility accepts most major insurance plans, and patients can be seen regardless of their insurance status. They also offer occupational health services such as DOT physicals, independent medical evaluations, and pre-placement evaluations. These services are designed to provide competitive and affordable pricing compared to sending an injured employee to an emergency room.
What technology and diagnostic services are available?
The center provides on-site laboratories that are CLIA waived by the Centers for Medicare & Medicaid Services (CMS) to ensure accuracy and safety. They also offer digital x-rays, electrocardiograms (EKG), nebulizers, pulse oximetry, and various lab tests including rapid strep and flu swabs. These technologies are used to diagnose and treat non-life-threatening injuries and illnesses efficiently.
What is the history and organizational structure of this business?
The practice is part of TeamHealth, a national healthcare management organization headquartered in Knoxville, Tennessee. TeamHealth staffs and manages urgent care facilities independently and with hospital partners throughout the United States. EPN Urgent Care is committed to becoming an active, contributing member of the Naples community.
What specific injuries and illnesses are treated?
The facility offers a wide range of services including the treatment of animal and insect bites, burns, cuts, sprains, fractures, and broken bones. They also handle illnesses such as allergies, asthma, cold and flu symptoms, and urinary tract infections. The ability to treat these conditions in about an hour is a key feature of their service model.
What forms and physicals are required for patients?
The website encourages patients to bring immunization records and all required forms for physicals, which include school, sports, and work physicals. They also provide consent forms for treatment of minors and offer services like nebulizers and pulse oximetry. These details are part of their comprehensive approach to patient care and administrative requirements.
Where is the facility located and what landmarks are nearby?
The practice is located in the Countryside Commons plaza, which is near the Mobil Rebel gas station and Heritage Trail. This location is in the Naples area, making it accessible for residents and visitors. The address is 6400 Davis Boulevard, Suite 101, Naples, FL 34104.
What is the management and operational background of the business?
The facility is managed by TeamHealth, a national healthcare management organization. The practice has been operating since 2004 and is committed to providing the highest quality healthcare for the Naples community. The website and social media profiles provide additional information for patients seeking care.
How can I contact Emergency Physicians Of Naples, LLC?
You can reach Emergency Physicians Of Naples, LLC by phone at 2392624519.
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About Emergency Physicians Of Naples, LLC
- Website
- epncare.com
- Phone
- 2392624519
- Address
- 1112 Goodlette Rd N
- Categories
- Medical practice
