HORRIBLE SERVICE!
HORRIBLE SERVICE!
BUYER BEWARE
I had a Technician come to fix my hot water tank!
The guy was an asshole!
Not only did he not fix the problem, he's yelling at me that he is fixing my hot water tank and not to stand over him!
I tell him not to yell at me, that this is my home and I have every right to stand there and watch what he's doing and that I'm not standing over him, I'm standing 4 feet away form him!
He doesn't fix the problem, and leaves my condo.
I call Enercare and file a complaint, I 'm told I will get a reply back in 1 -2 business days!
I don't get a call back, so 3 days later I call again and I am told I will get a reply by end of business day!
I don't get a call back!
I call again the next day and after being put on hold numerous times and bounced around, I am told that the field manager for the POS technician has resolved the issue.
The resolution!
That I was rude and abusive to the technician and that Enercare will no longer service my hot water tank!
That's what you get from Enercare!
