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K
4 years ago

Not as an employer, but as an employee. They held ...

Not as an employer, but as an employee. They held up my unemployment claim for no reason for months and did not contact me or provide information to the unemployment office or previous employer. When I called frustrated to get to the bottom of this after going on a wild goose chase, they were extremely rude and unhelpful.

By far the worst customer service experience I have ever had.

C
4 years ago

I have been associated with Employer's Edge for qu...

I have been associated with Employer's Edge for quite some time. And even though I went to them after a bad experience with another vendor, Employer's Edge's service and commitment far surpassed all others.

Several team members have been assigned to our account over the years. And let me say that each of them was a pleasure to work with. The associates are knowledgeable, informative and very professional. There has never been an issue too minuscule or too unimportant for their assistance.

I feel like I know most of their personnel personally. On a scale of one to five, they are completely off the charts.

About Employers Edge

Employers Edge: Your Partner in Unemployment Cost Control

As an employer, you know that managing your workforce is not just about hiring the right people and paying them well. You also have to deal with various legal and financial obligations, including unemployment insurance. While this safety net is essential for workers who lose their jobs through no fault of their own, it can also be a significant expense for businesses that experience frequent layoffs or terminations.

That's where Employers Edge comes in. We are a leading provider of unemployment cost control services, helping employers across the country reduce their tax liabilities and administrative burdens while maintaining compliance with state and federal regulations. With over 20 years of experience in this field, we have developed proven strategies and technologies that can save your business time and money.

Our Services

At Employers Edge, we offer a comprehensive range of services designed to meet the unique needs of each client. Whether you are a small business owner or a large corporation with multiple locations, we can customize our solutions to fit your budget and goals. Here are some examples:

- Claims Management: Our team of experts will handle all aspects of your unemployment claims process from start to finish, including filing appeals if necessary.
- Hearings Representation: If one of your former employees challenges their eligibility for benefits or disputes the reason for separation from employment, we will represent you at hearings before state agencies.
- Tax Management: We will review your tax rates regularly to ensure they are accurate based on your claims history and other factors.
- Training & Education: We offer webinars, seminars, and other resources to help you stay informed about changes in unemployment laws and best practices.

Why Choose Us?

There are many reasons why employers choose Employers Edge as their partner in managing unemployment costs:

1) Expertise - Our staff includes attorneys, accountants, HR professionals who specialize in this area.

2) Technology - We use advanced software systems that streamline processes such as claim tracking & reporting.

3) Results - Our clients typically see significant reductions in their tax rates & claims costs within months after partnering with us.

4) Customer Service - We pride ourselves on providing personalized attention & support throughout our relationship with clients.


Conclusion

If you're tired of dealing with complex paperwork or unexpected expenses related to unemployment insurance claims management – let us help! At Employer's Edge ,we provide customized solutions tailored specifically towards meeting each client’s unique needs while saving them time & money along the way! Contact us today so we can discuss how our services could benefit YOUR business!