Had an excellent experience with Empire CLS this m...
Had an excellent experience with Empire CLS this morning. Vehicle was spotless and driver was very professional. Highly recommend
Had an excellent experience with Empire CLS this morning. Vehicle was spotless and driver was very professional. Highly recommend
Professional, efficient, luxury and clean cars; safe drivers. Have used this car service (booked through a luxury hotel on Manhattan s UES) several times for airport transfers. All drivers have texted me immediately when I land with the location of pickup (usually at baggage claim). They are discreet, yet friendly; get me where I need to be in a timely manner. The main EmpireCLS hub checks in with them to make sure their clients are picked up in a timely fashion. You also have the details of your driver (name and number) texted to you through the main number. Efficient and safe option for a female solo traveler. Highly recommend.
We were very happy with this company. AmEx travel booked us last Thursday evening, after we learned that a last-minute flight cancellation would land us at LAX instead of our destination airport, some 60 miles northeast. I called the dispatcher, Todd, twice more due to further delays and ETA changes. He was efficient, cheerful and reassuring. We landed at 2:30 AM. Our sedan driver, Danny, was extremely professional and friendly. It turned out that there were three locations of our hotel within a few miles of each other. Had he not hung out to make sure were were OK, we would have had to get another ride at 3:30 AM. We would definitely use this company again.
I ve only used them once, and the driver was professional and the cars are clean, but their billing practices are awful. Whatever your quote is for your ride, be prepared to spend WAY more. I ended up charged over $300 more than I was quoted.
Unbelievable service and professionalism like no other. My experiences with them have been great whether its been for work or personal use. If you need the best and don't want to worry or stress, leave it to EmpireCLS. I have been using them for over 8 years.
Paul was our chauffeur and he was as professional as they come. Very pleasant and accommodating. He made our trip so smooth and relaxable. He also became our tour guide . I would definitely recommend Paul. Hope to see in the near future.
Excellent customer service from the booking to pick up. Reliable, professional driver's. First class service and vehicles.
As a former employee and a current customer I must say Empire strives to be the best and it shows hats off to them Their motto is to treat everyone as royalty