This company is simply a crook....on an order of $87 they initially charged $36 for shipping and then when it came through ups an additional import charges of $32 were levied...so in effect $68 for shipping for $87 product...when i asked why this wasn't told upfront while placing order even as a caveat, they said we mentioned in our FAQ that we are not responsible for custom delays...useless to place any order with tem.
This company closed all consumer accounts with no warning, leaving people, during a pandemic stuck trying to find other sources to order their supplements. We used supplements ordered from here as part of a prescribed cancer protocol and are having to rush and find a new source. I have a huge social media audience of over 100,000 people and will never suggest this company be used again.
I love the broad of products, AMAZING customer service, and fast shipping! I finally signed up for Wellevate and patients LOVE it. It has also made life much easier especially now that fewer patients are coming into the office.
Love Emerson's selection of Fitness & Recovery products from Thorne; our preferred supplements are always in stock and we've always gotten them super fast.
I highly recommend Emerson Ecologics! Employees are very helpful and kind, the blogs are informative, and I especially love the auto-ship feature on their Wellevate app! Such a great resource to have for my busy schedule.
Great company to work for - the CSR of this company is on point - I am happy to come to work each day!
Longtime customer - can't beat Emerson's selection and service and their Wellevate solution for remote dispensing has been essential in having to go remote the past few months.
I have had nothing but positive experiences with the customer service at Emerson. Whenever there was any type of error in an order, they corrected immediately, at their own expense. I was always treated with kindness on the phone. My only complaint is the new website....I don't like the set up at all and along with many others who I have consulted, we find it difficult to navigate and miss the old format. I will continue to order from Emerson Ecologics without hesitation.
