Embajada Canada y Embajada Sudafrica

Embajada Canada y Embajada Sudafrica Review

Reviews 10
2.9
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A
3 years ago

As a Canadian, I m embarrassed for my government a...

As a Canadian, I m embarrassed for my government and the woefully poor communications channels available to South Africans looking to ask questions of the consulate (ie for a permanent resident looking for a travel doc). Calling the main number simply results in a dead end of frustration that includes an incomprehensible voice message without a corresponding IVR. If trying to drive all comms to the website (or the exclusively outsourced service provider) then at least make an online chat facility available.

G
3 years ago

Good

C
3 years ago

Efficient. Filled in my paperwork and received my ...

Efficient. Filled in my paperwork and received my replacement passport within 15 business days (stated in email it normally takes 20 business days). Only giving 4 stars because phoning this embassy usually results in a voice message, even in the case of emergency.

M
4 years ago

The service was discriminatory based on ones natio...

The service was discriminatory based on ones nationality, study visa denied because of l qoute, " Due to the social and economic situation in Zimbabwe l feel you will not leave Canada." How does one remain in the country with a study visa equivalent to the period of study? I feel ones right to education has been violated and the rejection contradicts United Nations vision and principles to eradicate poverty through education

a
4 years ago

No Stars At All. Too much effort and paperwork inv...

No Stars At All. Too much effort and paperwork involved, its hell. and they deny tourist visa for me ..reason being that i wont return, I own property here in SA!, I own a business!! I have sufficient funds for a 2 weeks visit seriously, 7000 CAD for 2 weeks!! and still denied, F! you Canada embassy, I will rather spend my vacations in USA like i did last year,!!! and spend my dollars in NewYork!!!!

T
4 years ago

Some of the worst customer service I have ever see...

Some of the worst customer service I have ever seen, rivaling that of a DMV in durban central.

They never answer the phone lines, have held onto my passport for over 2 months, repeatedly asking for proof of payment that I have sent through 3 times, havent replied to any emails as to the whereabouts of my passport or the progress of my application in weeks, the delivery of my passport was signed by them 1 month and a half ago and they tell me on email they don't know the whereabouts?

How can a consulate lose the passports of the citizens trying to utilize their services, have 0 correspondence, never answer their phone lines and do nothing for weeks on end? Even in an emergency situation??

Embajada Canada y Embajada Sudafrica

Embajada Canada y Embajada Sudafrica

2.9