Elmcroft senior living is an excellent company. The staff is caring and attentive to the needs of the residents. The facilities are clean and well-maintained. I would highly recommend Elmcroft to anyone in need of senior living services.
My experience with senior living has been a mix of good and bad. However, Elmcroft senior living exceeded my expectations. The staff is professional and courteous, and the residents are well taken care of. The facilities are top-notch, with plenty of amenities to keep residents engaged. Overall, I had a positive experience!
I recently visited a senior living community and was blown away by the amazing care provided to the residents. The staff was friendly and attentive, and the facilities were clean and well-maintained. It's clear that Elmcroft senior living truly cares about the well-being of their residents. Highly recommended!
The senior living industry can be challenging to navigate, but Elmcroft senior living makes it easy. The staff is knowledgeable and compassionate, and the facilities are top-notch. I'm grateful for the care they provide to their residents. Highly recommended!
I recently had the pleasure of visiting an amazing senior living facility. The staff was incredibly helpful and friendly, and the residents seemed to be happy and well-cared for. I would definitely recommend this place to anyone looking for senior living options.
😊 Elmcroft senior living is truly a gem. The staff is amazing and goes above and beyond to make sure the residents are comfortable and happy. The facilities are beautiful and provide a warm and welcoming environment. I couldn't be happier with my decision to choose Elmcroft for my loved one. 😊
👍 Elmcroft senior living is a wonderful place for seniors. The staff is caring and always willing to help. The facilities are well-maintained and have a warm and welcoming atmosphere. I'm really impressed with the level of care provided here. Highly recommended! 👍
👏 Elmcroft senior living is an outstanding community for seniors. The staff truly cares about the residents and goes above and beyond to make them feel at home. The facilities are clean and well-maintained, providing a safe and comfortable environment. I'm really impressed with everything Elmcroft has to offer. 👏
Having recently toured Elmcroft senior living, I can confidently say it is a great place for seniors. The staff is friendly and attentive, and the facilities are beautiful. The care and attention provided to residents is exceptional. I would highly recommend Elmcroft to anyone in need of senior living services.
Awesome place and they treat the senior residents with dignity
Lake Jackson, TX workers do not know or care what dementia means with the care of residents. They believe they can come in the room quickly tell my mother something (I ve heard while on phone with mother) and she will retain what she is told. The most recent problem is Brazoria county water is not safe to drink. I am in another part of the state and was not aware of this until while on the phone a woman came in the room and brought bottle water in saying here s some water for you to brush your teeth or wash your face then she left the room. Granted my mother has poor short term memory but she didn t say why this bottle water needed to be used. She didn t say the sink cannot be used bc it will make you sick. I called and was told by Carolyn who answered phone about the water situation in Lake Jackson. I told her that my mother will not remember not to use the sink and she will use it out of habit and get sick. I asked them to turn the water off under the sink in my mothers room. Carolyn said we cannot turn off the water bc the toilets have to be used . I informed her that the valve at the sink would not affect the toilet. I asked her to hand write a sign DO NOT USE SINK WATER, and tape it over the sink handle in my mothers room. She sighed and said well, I don t know if we can do that . I Informed her once the water is safe the building will need to flush all water lines bc the city only flushed their lines. The water lines from the main to throughout building will have to be flushed out before they can use it. She did not say if it was sewage or petroleum contaminate. She said it was the entire county and she got a call from the city at 1am about this. I told Carolyn you will HAVE TO DO SOMETHING TO KEEP MY MOTHER FROM USING THE SINK BESIDES STICKING A BOTTLE OF WATER IN HER ROOM SAYING HERES SOME WATER IF YOU WANT TO BRUSH YOUR TEETH OR WASH YOUR FACE (THEN LEAVING THE ROOM....THAT WILL NOT DO ANYTHING TO HELP DEMENTIA RESIDENTS. I CANNOT BE THERE WITH HER THROUGH THIS PANDEMIC . She transferred me to an Med tech . I don t know the name of this woman. I asked her to write a note and tape it to the sink covering the handles somehow. I explained the same thing to this woman that I did to Carolyn. She told me I will try to write something but I have to go now to pass out meds . That was the extent of her comment. Obviously she doesn t understand Dementia either. I m very concerned that my mother out of habit WILL USE THE SINK AND GET SICK from this but they don t seem to understand anything about Dementia. I have run into their lack of knowledge many times. When I bring up my mother has dementia and coming in her room quickly telling her something then leaving without even giving my mother a chance for any questions...does not mean my mother will retain what they tell her. My daughter and I sit on the phone 7-10 hrs a day with her making sure what she eats, what they give her, and making sure she does what is needed to get ready for bed. If we ask for them to help we are met with sighs like we are asking too much of them. There is one woman who answers the phone who is rude every time. It is obvious that she hates her job. Her name is Brenda. I know they have more than my mother who also has dementia bc there is a male resident who daily comes into my mothers room yelling saying that s his room. The staff does eventually get him redirected to his room but not before a lot of yelling which I have heard while being on the phone with my mother. I will say that in the evening around 830pm and later, the techs who answer the phone have been helpful with my mother s needs.
Since day one of the lock down pandemic, they do NOTHING with the residence. No bingo or games to help bordem. No preacher who could have been tested negative for covid to do a church service or call on these people. NO FAMILY, NO GAMES, JUST STARING AT WALLS. We are on the phone all day with my mother to make sure she s taken care of. One hospital stay, hair/body was dirty/messy, no nails trimmed. Daily cleaning should be done! We can t be there
As an employee stay away. They may be good with their residents but when it comes to their employees their business acumen really sucks and they really don't like Veterans.......stay away
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