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Nonexistent after-sales support. Extremely disappointed.

Extremely disappointed with the after-sales service of M/s. Elite Elevators. Our elevator has been out of order since October’25 but no action by M/s. Elite. This elevator is a major accessibility issue for our home especially for myself and my wife who are senior citizens. Despite multiple assurances by the Service team, no technician has shown up. Several calls to Mr. Kaliyaperumal, the Service Manager have proved futile. For the premium price Elite Elevator charges, you expect a professional maintenance standards. Their lack of urgency regarding safety and functionality is unacceptable. After-sales support is disorganized, unprofessional, and frankly, exhausting to deal with.

Save yourself the headache and look elsewhere for your requirement of an elevator.

The whole process, from the initial consultation t...

The whole process, from the initial consultation to the final installation, was handled smoothly by the Elite elevators team. They were professional and answered all of our questions. We highly recommend them!

Excellent service! The Elite elevators team was ve...

Excellent service! The Elite elevators team was very professional and efficient. They installed the elevator in our building smoothly and quickly. We are extremely satisfied with their work.