Extremely disappointed with the after-sales service of M/s. Elite Elevators. Our elevator has been out of order since October’25 but no action by M/s. Elite. This elevator is a major accessibility issue for our home especially for myself and my wife who are senior citizens. Despite multiple assurances by the Service team, no technician has shown up. Several calls to Mr. Kaliyaperumal, the Service Manager have proved futile. For the premium price Elite Elevator charges, you expect a professional maintenance standards. Their lack of urgency regarding safety and functionality is unacceptable. After-sales support is disorganized, unprofessional, and frankly, exhausting to deal with. Save yourself the headache and look elsewhere for your requirement of an elevator.
🔺 Great product, but customer service could improve 👍👎
The service was great! The installation team was quick and knowledgeable. We are very happy with our new elevator.
The service provided by Elite elevators was exceptional. The installation team was skilled and completed the project on time. We are extremely satisfied with their work!
👍 We are very pleased with the service provided by Elite elevators. The installation was smooth and hassle-free. Their team was professional and knowledgeable.
We had a great experience with the elevator installation. The team was professional and efficient. Our new elevator works perfectly. Highly recommended!
The Elite elevators team exceeded our expectations with their exceptional service. The installation was flawless, and we are highly satisfied with the end result!
👌 The team at Elite elevators did a fantastic job installing our new elevator. Their attention to detail and expertise was impressive. We couldn't be happier with the end result!
The whole process, from the initial consultation to the final installation, was handled smoothly by the Elite elevators team. They were professional and answered all of our questions. We highly recommend them!
👍 Elite elevators provided us with outstanding service. The installation was done perfectly! We are impressed with their attention to detail and promptness.
Excellent service! The Elite elevators team was very professional and efficient. They installed the elevator in our building smoothly and quickly. We are extremely satisfied with their work.
