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Upon arrival in front of the facility, I was not a...

Upon arrival in front of the facility, I was not allowed to enter due to the current situation, so I called the contact number from the front door accordingly. He explained to the unkind 'gentleman' from the other line that the wrong bill had been sent to me and gave him the figures I had listed from the main class and notwithstanding all that was stated and explained, the next bill came with another miscalculation. Zero cyst.

They steal constantly at the transition from summe...

They steal constantly at the transition from summer to winter tariff. They show fewer kilowatts in September, at the tariff crossing, to account for the higher tariff in the winter on the October bill.
They did the same thing when ss went from winter to cheaper summer, only then they showed twice as many kilowatts to pay for the expensive one in April.

They could also provide a phone number for informa...

They could also provide a phone number for information outside of business hours. I haven't had electricity for a while and I don't know when to expect it, and my lunch is sour in the oven, and my son is late sending homework, etc. It just doesn't make sense!