I wish there was a 0 star option. They never update you with your claim and almost impossible to reach the adjusters thru email or phone. They are scams! Especially the adjuster by the name of Melissa Salazar!!!
The General Rule: Collection Agencies Cannot Have Your Driver's License Suspended. ... More specifically, a creditor or collection agency has no power to tell the DMV or any other state agency what to do, including telling them to suspend or cancel a driver's license.
These people are not professional. They do not pick up phone calls. I don t know why enterprise hires this company. Just makes them look bad.
Has to be the worst customer service I have ever felt with. Called over and over and emailed with little luck. I have had to go through my insurance as Elco did not help. Enterprise are just as bad with customer service. Not wanting to resolve anything and leaving myself without a car after an accident that was not my fault. I would never take insurance out with elco through enterprise EVER! The worst help and treatment I have ever recived.... Also considering my young child was in the car they did not care at all!!!
Elco turned me over to a collection agency without ever sending me a bill. When I contacted them about this they said they mailed me a letter and because I didn t respond they sent me to a debt collector. They did this TWO WEEKS after this letter (that I never received) was mailed to me. No other attempts were made to notify me of the balance owed. They supposedly sent one letter that likely was lost in the mail and just like that..collections. Thanks for the great service Elco. I won t be doing business with any of the car rental companies associated with you in the future.
How is this company still in business? They never answer the phone or respond to emails. I have had my vehicle disabled in the shop for months now waiting for them to resolve my claim. Shame on enterprise for working with them too.
I keep leaving messages with the insurance adjuster and no one return my call about my claim
Magan did a good job up until I discovered I was entitled to a Diminished Value evaluation for my van their customer ran into and it was their fault. Now they won't even answer emails. Legal coming up next. How can you just ignore? I report them to BBB.
Shaneka was a very very very good help managing my claim and making sure things was done the right way. I appreciate her a lot
edu-fitness.com
